\n
MFA is a security process that requires users to provide two or more verification factors to gain access to a resource, such as an application or online account. It typically involves something you know (password) and something you have (a verification code sent to a phone or hardware device).<\/p>\n<\/p><\/div>\n<\/details>\n\nHow does Duo Multi-Factor Authentication work?<\/summary>\n\n
Users need to confirm their identity using a password along with a second factor from the Duo Mobile app or a registered hardware device. It adds an extra layer of security against unauthorized access.<\/p>\n<\/p><\/div>\n<\/details>\n\nWhat are the benefits of MFA?<\/summary>\n\n
MFA significantly reduces the risk of unauthorized access by requiring multiple forms of verification. Even if a password is compromised, the second factor protects access to sensitive data.<\/p>\n<\/p><\/div>\n<\/details>\n\nIs MFA required for all applications at KU Medical Center?<\/summary>\n\n
Most enterprise applications at KU Medical Center, including Workday and VPN, require MFA for access. This measure is in place to enhance security across systems.<\/p>\n<\/p><\/div>\n<\/details>\n\nWhat should I do if I receive a push notification in Duo that I didn’t initiate?<\/summary>\n\n
Deny the request in the Duo app, reset your password at https:\/\/password.kumc.edu, and report the incident to Customer Support to secure your account.<\/p>\n<\/p><\/div>\n<\/details>\n\nAre there alternatives to using my smartphone for Duo MFA?<\/summary>\n\n
Yes, users can opt for a separate hardware device that generates codes instead of using a smartphone. However, these devices are not supported by customer service.<\/p>\n<\/p><\/div>\n<\/details>\n\nHow do I register my device for Duo?<\/summary>\n\n
Device registration must start on a computer via the MFA Self-Service page. Users need to install the Duo Mobile app on their smartphone and scan a QR code to complete the registration.<\/p>\n<\/p><\/div>\n<\/details>\n\nCan I share my hardware device that generates codes with a coworker?<\/summary>\n\n
No, hardware devices generate unique codes associated with individual accounts and should not be shared, similar to passwords.<\/p>\n<\/p><\/div>\n<\/details>\n\nWhat happens if I don’t enroll my device before MFA is implemented?<\/summary>\n\n
If a user hasn’t enrolled their device by the time MFA is enforced, they will be unable to access applications that require MFA until enrollment is completed.<\/p>\n<\/p><\/div>\n<\/details>\n\nHow do I reinstall Duo on a new phone?<\/summary>\n\n
If you can\u2019t authenticate with your old device, contact Customer Support for a one-time bypass code to register your new phone.<\/p>\n<\/p><\/div>\n<\/details><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"
Multi-Factor Authentication makes users prove who they are by using two or more ways before they can get into digital systems. These ways usually include: Something you know: a password or PIN. Something you have: a smartphone app that creates one-time codes, hardware tokens, or security keys. Something you are: biometric checks like fingerprints or […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-38086","post","type-post","status-publish","format-standard","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/posts\/38086","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/comments?post=38086"}],"version-history":[{"count":0,"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/posts\/38086\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/media?parent=38086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/categories?post=38086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.simbo.ai\/blog\/wp-json\/wp\/v2\/tags?post=38086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}