Implementing Evidence-Based Playbooks for Optimizing Pediatric Documentation Workflows and Enhancing Physician Well-being through Reduced After-Hours Work

In 2024, pediatricians in the U.S. worked about 52.8 hours each week, a slight drop from 54.3 hours in 2023. About half of this time was spent seeing patients. The rest was used for tasks like writing notes, entering orders, and doing administrative work. Indirect care, like documentation, took around 13 hours a week, and extra administrative tasks took about 7.3 hours weekly. This amount of work is common in many medical fields but stands out in pediatrics because of extra records for vaccinations, growth checks, and family history.

A concerning issue is that many pediatricians do their electronic health record (EHR) work outside of regular hours. About 22.5% say they spend over eight hours per week on EHR tasks after work, called “pajama time.” This extra work can harm work-life balance, raise stress, and lead to burnout. Even though burnout rates dropped from 53% in 2022 to 43.2% in 2024, documentation still plays a big role in stress.

Cutting down the time doctors spend on these extra tasks can help them feel better at work, reduce burnout, and give them more time with patients.

Evidence-Based Playbooks: Tools for Optimizing Pediatric Documentation

The American Medical Association (AMA) created playbooks to help make documentation easier and improve doctor well-being. These guides, like the “Taming the EHR Playbook” and the “Saving Time Playbook,” show pediatric teams ways to fix workflows, cut extra work, and use EHR systems more efficiently.

The playbooks suggest several ideas:

  • Make clinical notes shorter by cutting unneeded details and focusing on what’s important.
  • Use team care models where nurses or staff handle routine notes or admin tasks.
  • Teach time-based billing to make notes quicker and less crowded.
  • Set up EHRs to avoid interruptions, fill in repeated info automatically, and improve ease of use.
  • Add pharmacists and other specialists to care teams to take on indirect patient tasks.
  • Get regular feedback from clinicians to find and fix workflow problems.

By using these ideas, pediatric offices can lower admin work and give doctors more time to care for patients.

The Role of Workflow Redesign in Pediatric Practices

Changing how work flows is important to improve doctor workload and note quality. Pediatric offices can recheck daily routines to find where extra work or slow parts happen. For example, many doctors spend too much time navigating EHR systems that aren’t made for pediatrics.

Stopping usual routines for a close look helps teams find:

  • Tasks that can be passed to medical assistants or scribes.
  • Writing more notes than needed that don’t help patient care.
  • Ways of communication that waste time, like too many emails.

Some centers, such as Texas Children’s Pediatrics, tested AI to help with documentation. Over 250 doctors in 50 places found less note-taking work. This showed that adding technology with workflow changes can make documentation faster without lowering care quality.

Integrating AI and Automation: The New Phase in Workflow Optimization

AI and Automation for Pediatric Documentation Efficiency

More pediatric providers are using AI and automation to handle notes and admin work. AI tools can help by:

  • Creating notes automatically and summarizing patient visits as they happen, so doctors don’t have to write everything themselves.
  • Helping write and send replies to patient messages, making communication easier.
  • Sorting and organizing inbox messages to stop doctors from being overwhelmed with less urgent mails.
  • Helping with entering orders and checking test results using program support to reduce mistakes and save time.

Hospitals around the U.S. have started using these AI tools with good results. For example:

  • The Permanente Medical Group uses AI scribes that type and summarize doctor-patient talks during visits. This cuts documentation after work hours and lets doctors give more attention to patients.
  • Geisinger Health System uses smart AI to improve workflows for many doctors, helping them get more patient time.
  • Ochsner Health uses AI to analyze and write responses to patient portal messages, cutting communication time.
  • Texas Children’s Pediatrics tested AI-supported notes, reducing the paperwork doctors must do and letting them focus on patient care.

This use of AI fits with AMA’s advice to use technology to cut extra EHR work and reduce after-hours tasks.

After-Hours EHR Work: Its Impact and Reduction Strategies

Even though there are efforts to cut work hours, more pediatricians say they have heavy EHR work after hours. In 2024, 22.5% said they spend over eight hours a week on EHR work outside normal hours, up from 20.9% in 2023. This extra work causes tiredness, less job happiness, and less time with family or personal activities.

Health systems are trying different ideas to reduce this extra work, including:

  • Inbox offloading programs, like at Baptist Health Medical Group, where special teams that include nurse practitioners manage doctor inbox messages during doctors’ paid time off.
  • Training medical assistants to be scribes or helpers, as done by Sutter Health in OB-GYN and pediatric care, which cuts down on extra notes and admin work.
  • Using team-based care models where doctors share tasks with pharmacists or other providers who take care of indirect tasks, cutting down the notes doctors must write.
  • Using AMA’s STEPS Forward® playbooks to guide offices in fixing workflows, cutting unneeded notes, and using technology to lower after-hours EHR work.

These methods show growing awareness that doctor well-being depends on lowering EHR burdens. Using smart workflows helps reduce fatigue, increase job happiness, and improve patient care.

Specific Considerations for U.S. Pediatric Practices

For medical practice leaders in the U.S., cutting pediatric documentation work means balancing admin rules with patient care. Some factors that affect workflow changes in the U.S. are:

  • Regulations and insurance require detailed notes for billing and compliance, adding complexity.
  • Most doctors (75%) and hospitals (96%) use certified EHR systems, so changes must work with these systems.
  • Teams with pharmacists, scribes, and medical assistants need good management to share tasks well.
  • Different EHR setups and trouble sharing data can slow workflow improvements or use of AI tools.
  • Investing in technology and training means leaders must weigh costs versus long-term doctor satisfaction and efficiency benefits.

Using evidence-based workflows and technology in the U.S. health system calls for careful planning, ongoing staff involvement, and fitting with goals for patient care and staff well-being.

Supporting Physician Well-Being Through Documentation Improvements

Burnout among doctors is still a big problem, with nearly half showing at least one symptom in 2024. Lowering documentation and after-hours work has been linked to feeling better at work.

Doctors who spend less time on notes and admin tasks report:

  • More focus on patients during visits.
  • Less stress from doing office work after hours.
  • Higher job satisfaction and better mood.
  • Lower staff turnover and fewer shortages in offices.

Using AI-supported notes and AMA’s workflow guides helps these improvements by cutting extra writing, making processes faster, and shifting tasks.

Practical Steps for Implementation in Pediatric Practices

For leaders ready to use these methods, important actions include:

  • Assess Current Workflows: Involve doctors, nurses, scribes, and staff to map out document and admin tasks to find problems and repeats.
  • Select Appropriate Evidence-Based Playbooks: Use AMA’s STEPS Forward® guides to redesign workflows and cut EHR extra work for pediatrics.
  • Invest in AI and Automation Tools: Look at options for AI scribes, automatic patient message help, and inbox tools that suit the practice size and budget.
  • Train and Deploy Medical Assistants as Scribes: Have staff take on dual roles to lessen doctors’ note work while keeping patient comfort.
  • Implement Team-Based Care Models: Add pharmacists and nurse practitioners to share duties and support patients better.
  • Monitor Outcomes and Provide Feedback Loops: Track documentation time, after-hours tasks, and doctor well-being to keep improving workflows.
  • Educate Physicians on Efficient Documentation: Provide training on time-based billing and note writing to avoid unnecessary details.

By following these steps, pediatric offices in the U.S. can expect better doctor work satisfaction and improved patient care.

Frequently Asked Questions

How does AI help reduce physician burnout related to documentation in pediatric healthcare?

AI streamlines documentation by automating note-taking, summarizing patient interactions, and assisting in drafting responses. This reduces the hours physicians spend on electronic health records (EHR), especially outside of clinical hours, thus decreasing burnout and enhancing time for patient care.

What are some examples of health systems using AI to improve documentation efficiency?

Geisinger uses AI to optimize workflows and reclaim physician time. Texas Children’s Pediatrics implemented AI-supported documentation to reduce rote note-taking. The Permanente Medical Group employs ambient AI scribes for real-time transcription, improving physician satisfaction and patient interaction.

Why is administrative burden a significant challenge for pediatric healthcare providers?

Physicians, including pediatricians, spend extensive hours on indirect patient care and administrative tasks such as documentation, insurance forms, and order entry. This administrative burden extends beyond work hours, contributing to burnout and reducing time available for direct patient care.

How many hours per week do pediatricians report spending on work-related activities including documentation?

Pediatricians reported an average of 52.8-hour workweeks in 2024, with significant time devoted to documentation and indirect patient care, slightly lower than previous years but still substantial enough to impact work-life balance.

What strategies beyond AI are health systems implementing to streamline documentation and reduce burdens?

Health systems employ team-based care, embed clinical pharmacists, train medical assistants as scribes, and educate physicians on efficient billing methods. Tools like AMA STEPS Forward® provide playbooks for workflow optimization and reducing redundant tasks.

How does ambient AI documentation impact the quality of pediatric patient care?

Ambient AI documentation allows physicians to focus on the patient during visits instead of typing notes. This real-time transcription ensures detailed, accurate medical records while enhancing physician-patient interaction and personalized care quality.

What role do AI tools play in managing EHR-related tasks outside normal working hours?

AI assists physicians by managing inboxes, filtering messages, drafting responses, and automating documentation tasks outside clinical hours. This helps physicians avoid ‘pajama time’ — work done after hours — improving their well-being.

How do health systems address ‘note bloat’ and documentation inefficiencies in pediatric care?

Health systems educate physicians on alternatives to note-heavy documentation, such as time-based billing, and integrate scribes and AI tools to reduce excessive or redundant notes, making documentation more concise and efficient.

What is the impact of AI-supported documentation on pediatric healthcare providers’ job satisfaction?

AI-supported documentation reduces the time spent on administrative tasks, thereby decreasing burnout and enhancing job satisfaction by allowing more time for meaningful patient interactions and reducing after-hours work.

What actionable time-saving playbooks are available for healthcare organizations to improve pediatric documentation efficiency?

AMA’s ‘Saving Time Playbook’ and ‘Taming the EHR Playbook’ offer evidence-based strategies to streamline workflows, reduce redundant EHR tasks, and enhance physician well-being. These resources guide healthcare leaders in implementing systemic changes for sustainable improvements.