AI Phone System & Workflow Automation

Reduces front-desk staffing cost by 40%. Secure & HIPAA compliant

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Why SimboConnect?

Reduces your costs

Reduces your front-end costs by up to 40%. Automates workflows and repetitive tasks.

360-degree dashboard

Tracks patients communication history and use advanced analytics to identify gaps.

Solves staffing issues

Automates repetitive and boring tasks performed by your staff. Optimizes staff utilization.

Engaged and happy patients.

No more frustrating holds. Engages patient using natural human-like conversation.

Key Features

Inbound Calls

SimboConnect triages patients over phone-call. Each call potentially is a task which is either closed by bot or is assigned to a specific staff. It automates multiple workflows around these tasks at the backend. It handles workflows related to appointment requests, after-hours on-call requests, prescription refills, callback requests, medical records, orders, referrals, billing concerns, and general queries such as office location and hours.

Outbound Calls

Automates your outbound call workflows. It can triage patients, deliver information, and gather important clinical information. It can perform key tasks such as post-procedure follow-up, pre-procedure check-ins, medication change check-in, and customized patient intake forms.

360-degree Dashboard

SimboConnect's dashboard allows for effortless tracking of patient calls and tasks, ensuring nothing falls through the cracks. It tracks all current and historical patient communications via multiple channels at one place to deliver improved patient care. Admin dashboard is available to configure on-call schedule managament, workflow management, and bot configurations.


SimboConnect provides advance analytics to help improve patient care. The analytics dashboard supports reasons for calls, areas of improvement, caller life-cycle analysis, and compliance related charts. Predictive inflow analytics are helpful to plan staffing in advance.

Choose Your Plan

Overflow Service
  • Includes 500 calls 24x7
  • Standard AI answering service
  • Basic dashboard
  • Dedicated phone number
  • 2 dashboard users
  • Supports 2 parallel calls
  • 360-degree follow-up
  • 50 text messages
Practice Starter
  • Includes 1200 calls 24x7
  • Standard AI answering service
  • Basic dashboard
  • 2 dedicated phone numbers
  • 5 dashboard users
  • Supports 3 parallel calls
  • 360-degree follow-up
  • 500 text messages
Practice Premium
  • Includes 3000 calls 24x7
  • Advanced AI answering service
  • Dashboard with call management features
  • Multi-lingual support
  • After-hours on call workflows.
  • 10 dashboard users
  • 1500 text messages
  • All premium features
  • Custom AI answering service
  • Advanced Analytics
  • Custom workflows and automation
  • Advanced rule based alerting
  • EMR integration
  • Multi-modal follow-up