For many years, veterinary clinics have used voice-to-text tools to change spoken words into written notes. Veterinarians speak into a device or microphone during or after a visit. The software tries to write down what is said.
Even though this method can be helpful, it has some problems in veterinary settings:
These problems slow down clinic work and can lower the quality and completeness of medical records.
New AI ambient listening dictation technology fixes many issues found in older voice-to-text tools. Programs like Digitail’s Tails AI Dictation listen quietly during vet exams without needing the vet to start it.
This AI uses smart programs to hear the conversation between vets, pet owners, and staff in real time. It then writes and organizes the notes automatically into medical records.
Key features of AI ambient listening dictation include:
AI ambient listening dictation helps vets save time and work better. Many clinics in the U.S. say their clinical note-taking has improved with this technology.
Brian Bernatzky, Hospital Manager at Paumanok Veterinary Hospital, said vets save about eight minutes per SOAP note using Tails AI Dictation. Over a week, this adds up to more than 10 hours saved per vet. In clinics with several vets, this time saved becomes very large.
This saved time brings good effects like:
Dr. Doug Cifranick said that AI dictation lets him complete patient notes on a busy day, which he found unusual before. Dr. Michelle Woodruff said using Quick SOAP with AI dictation helps her keep up with records without falling behind like she did with manual notes.
Having accurate medical records is important for good treatment and legal reasons. Traditional voice-to-text tools help but still make some errors that affect care quality.
AI ambient listening dictation cuts down errors in several ways:
Brian Bernatzky said that this AI creates stronger medical records than before. Better notes give clearer patient histories, which helps vets make good decisions and care plans.
Dermot Jevens, CEO of AcharaVet, said traditional voice-to-text needs lots of manual fixes, but AI listens all the time and gives ready-to-use notes without working late into the night.
More veterinary clinics are starting to use AI tools. A survey from Digitail and the American Animal Hospital Association found that 39.2% of vets use AI in their daily work. Of those, about 70% use AI every day or week.
This shows that many in the industry trust AI to handle tasks and improve accuracy. It also shows that AI tools have improved enough to be better than older methods.
For clinic leaders and IT managers, using AI dictation may be needed to keep up with other clinics and meet client needs for quick and good care.
AI ambient listening dictation is part of a bigger change toward using automation in veterinary work. AI not only helps with notes but also makes other tasks smoother. This lets the staff focus more on animals and pet owners.
Some ways AI and automation help clinics are:
These tools help clinics run smoothly. Clinic managers notice fewer delays, faster note-taking, and better following of medical rules.
Clinic managers, owners, and IT staff must think carefully about which technology they use. AI ambient listening dictation works better than old voice-to-text tools because it works automatically, has better medical accuracy, and connects easily to other systems. It helps in many areas like handling more patients, better notes, happier staff, and clinic finances.
Clinics ready to use AI note-taking tools can improve how they work and the care they give. With almost 40% of vets using AI now, waiting too long to start may leave clinics behind others that benefit from these time-saving methods.
Leaders should see AI as part of a growing set of tools to improve how clinics run. Together, these tools can lessen office work and let patient care get better.
By looking at technology through time savings, accuracy, and work improvements, veterinary leaders in the U.S. can better understand how AI ambient listening dictation can help their clinics.
It automates documentation by using ambient listening to transcribe and sort exam details into SOAP records, saving veterinarians significant time and reducing manual paperwork.
By automating note-taking and minimizing the time spent on documentation, it frees up hours each week, allowing veterinarians to finish notes before the end of the day and spend more time on patient care or personal activities.
39.2% of respondents reported integrating AI tools into their practice, with 69.5% of these users employing AI technologies daily or weekly.
It listens passively throughout patient exams, capturing conversations between veterinarians and pet owners, differentiating speakers, and understanding medical context to create accurate transcriptions without manual input.
Quick SOAP intelligently summarizes and organizes transcribed data directly into structured SOAP (Subjective, Objective, Assessment, Plan) records, enhancing completeness and accuracy while saving time.
Integration allows secure access to patient histories and client data, enabling the AI to provide contextualized summaries, recommendations, and identify contraindications, personalizing care and ensuring data accuracy.
Users report saving approximately 8 minutes per SOAP note, translating into over 10 hours saved per week per veterinarian, leading to increased patient capacity and improved revenue.
Traditional tools require manual effort and accuracy checks, whereas AI ambient listening dictation like Tails operates in the background during appointments, delivering ready-to-use notes with little to no manual correction.
AI reduces burnout, enhances documentation quality, improves patient care, and transforms veterinary workflows by shifting administrative burden to intelligent automation, thus promoting a more efficient and compassionate practice.
Further innovations will likely streamline operations, enhance personalized care, improve data accuracy, and continue reducing professional burnout, marking AI as a fundamental shift rather than a passing trend in veterinary practice.