Driving Digital Transformation in Healthcare: Rebuilding Clinical and Financial Workflows from Scratch to Improve Provider Margins, Reduce Errors, and Enhance User Experience

Many healthcare practices and hospitals in the U.S. use old technology systems made to change paper forms into digital ones instead of creating new workflows. These old systems often have separate parts for charting, billing, and documentation. They can be slow, hard to use, and need a lot of manual work. From a money point of view, broken-up workflows slow down billing and claims processing, which lowers profits.

Providers also face more pressure from patients and staff. A 2023 study showed that 58% of patients from Generation Z, Millennials, and Generation X want quick communication after visits. Also, 55% think easy communication is important for a good healthcare experience. At the same time, many healthcare workers are leaving their jobs; one in five left during the pandemic, and the U.S. needs 1.2 million new registered nurses by 2030. This means making clinicians more efficient is very important for both care quality and keeping staff.

Rebuilding Healthcare Workflows: From Digitization to Transformation

New healthcare technology companies want to do more than just digitize paper processes. They want to rebuild the full clinical and administrative workflows. For example, Athelas Air, started in 2025 and powered by Commure, is a new kind of electronic health record (EHR) system. Unlike traditional EHRs that only copy old workflows, Athelas Air has one system that mixes ambient scribing, AI agents, and hands-free revenue cycle management automation.

This all-in-one system solves problems caused by old systems where you need many different software programs to document visits, do billing, and process claims. Athelas Air reduces duplicate work and user frustration from switching among programs. It supports over 250,000 clinicians and has more than 100 new clients planned for 2025, showing strong interest from providers trying to work more efficiently and manage money better.

The platform puts billing, charting, and ambient AI together. This allows providers to spend less time on paperwork and more time with patients. The built-in revenue cycle automation speeds up claims and cuts errors, which helps with cash flow. This setup raises provider profits by lowering administrative costs and letting clinical teams focus on care.

Addressing the Financial and Operational Gaps

Putting revenue cycle management (RCM) inside the clinical workflow is a big improvement from platforms like Athelas Air. Usually, billing and claims are done separately from clinical notes. This separation causes delays, errors, and lost money. By putting RCM inside the EHR system, billing is faster and has fewer mistakes.

The automation tools make sure billing codes are correct and claims are sent on time. This helps practices avoid denied claims and late payments. This way of managing RCM also frees admin staff from repeating boring tasks, which helps operations run better.

Honeywell Healthcare, a company with 75 years in the field, shows how connected devices and integrated tools cut clinical workflow mistakes and improve financial stability. Honeywell’s products are used in half of U.S. hospitals. They reduce device downtime and operational costs, saving some customers an estimated $1.74 million over four years. Their technology helps balance the needs of patients, clinicians, and finance teams by offering tools that are reliable, secure, and easy to use.

Enhancing Patient and Clinician Experience through Digital Tools

Patients now expect smooth communication and digital contact with healthcare providers. This rise in patient expectations drives the need for better digital workflows. Honeywell’s research shows that about 60% of patients want more digital tools and digital experiences from their providers. This includes quick answers to follow-up questions and easy ways to communicate outside visits.

For clinicians and office staff, lowering the amount of admin work is very important. The pandemic caused many healthcare workers to burn out and quit because of stress and inefficiencies. Safe and easy-to-use technology helps clinicians spend more time on patient care and less time on computer or device issues. Honeywell’s mobile tools, like the CT40 XP HC Mobile Computer and Xenon XP 1952h battery-free scanner, are made with materials that can be disinfected safely. They work well without breaking clinical workflows.

This technology also helps keep clinicians working. This is important since 94.8% of hospitals say keeping staff is a key goal. Simple tools that cut distractions and repeated tasks help healthcare workers stay motivated and able to give good care.

AI and Workflow Automation: A New Section on Intelligent Integration

Artificial intelligence (AI) and workflow automation are now important parts of changing healthcare work in the U.S. Smart systems inside healthcare platforms give helpful support for both clinical and admin work, cutting manual labor and mistakes.

In Athelas Air, AI agents do many jobs. Ambient scribing technology listens and writes clinical notes automatically during patient visits. This lowers the note-taking burden on clinicians and makes documentation more correct. Hands-free revenue cycle management automation quickly does billing and claims, improving cash flow without staff needing to step in.

Also, AI-driven ambient scribing lets providers keep eye contact and focus on talking with patients instead of the computer. This makes care better. By linking clinical notes, billing, and AI automation in one system, Athelas Air removes barriers between departments and software platforms that have slowed healthcare before.

Honeywell supports this with its operational intelligence suite. It uses predictive analytics to find workflow problems before they start. This helps hospitals and clinics run smoothly, cut downtime, and raise clinician productivity.

Together, AI and automation lessen administrative work and make clinical documentation and financial processes more accurate and steady. This supports provider profits and makes the experience better for clinicians, admins, and patients.

The Role of Technology in Supporting Healthcare Staffing and Security Challenges

The shortage of healthcare workers in the U.S. keeps causing problems for medical practice leaders and IT managers. More than one million new registered nurses will be needed by 2030, while many workers have left in recent years. Technology that cuts unnecessary workload and simplifies tasks can help keep staff.

Honeywell and other tech companies supply tools that reduce clinician distractions and admin work. Tests in hospitals showed that using integrated and easy technology improved workflow efficiency and cut clinician frustration.

Along with staffing issues, cybersecurity is a top worry. Healthcare data breaches have gone up a lot in recent years, with the average cost of a breach rising from $2 million to over $9 million. Both Athelas and Honeywell build security features into their platforms. For example, Honeywell’s Mobility Edge™ platform offers secure, future-proof devices that protect patient data without slowing clinical work. This balance between access and security is very important for healthcare systems wanting to use new technology safely.

How Integrated Platforms Address the Needs of Medical Practice Administrators and IT Managers in the U.S.

Medical practice administrators and IT managers face many pressures: controlling costs, raising income, keeping data safe, and making both clinicians and patients happy. Integrated platforms like Athelas Air and Honeywell’s healthcare tools help by connecting clinical, admin, and financial workflows into one experience.

For administrators, these solutions make management easier by cutting down on different disconnected systems to oversee. Billing automation and automatic clinical documentation lower coding errors and improve financial results. Predictive analytics help with better use of resources and operational planning.

IT managers get benefits too. The solutions are built to fit well with current healthcare IT systems. Less separate systems lead to lower complexity and simpler maintenance. Honeywell’s products, for example, are made to integrate fully into existing healthcare IT setups, making deployments cause minimal disruption.

Market Trends Confirm the Growing Need for Digital Transformation

Healthcare groups are spending more on digital transformation tools. Almost 79% of health system CFOs plan to increase funding for digital solutions to work more efficiently and reduce costs. The growth of AI, ambient technologies, and integrated RCM systems shows this trend.

The need for better patient experience will drive more use of digital communication tools. Staffing shortages will push the use of technology that reduces clinician burnout. The U.S. healthcare sector is moving toward systems built fully new instead of patching older ones, knowing that real progress needs rethinking workflows completely.

The ongoing digital transformation in U.S. healthcare needs full redevelopment of clinical and financial workflows. Integrated platforms like Athelas Air and Honeywell’s healthcare solutions offer ways forward by combining ambient scribing, AI automation, revenue cycle management, and secure device connections. These advances help provider profits, cut errors, improve patient and clinician satisfaction, and support operational efficiency. For medical practice administrators, owners, and IT managers, adopting these next-generation workflows is key to meeting financial goals and delivering quality care in today’s healthcare environment.

Frequently Asked Questions

What is Athelas Air and what makes it unique?

Athelas Air is a next-generation EHR system that uniquely integrates ambient scribing, AI agents, and hands-free revenue cycle management (RCM) automation into a single platform. It consolidates billing, charting, and ambient AI to streamline workflows and improve efficiency for healthcare providers.

How does Athelas Air improve healthcare providers’ operational efficiency?

By unifying billing, charting, and ambient AI into an intelligent workflow, Athelas Air reduces administrative burdens, enabling providers to spend more time on patient care. Its RCM automation improves revenue cycle efficiency, which collectively enhances margins and streamlines practice management.

What problem with legacy EHRs does Athelas Air address?

Legacy EHRs merely digitized existing workflows without rethinking the process, resulting in clunky, inefficient, and time-consuming systems. Athelas Air was built from the ground up to reimagine and create seamless, intelligent workflows that truly leverage digital transformation benefits for healthcare.

How is AI integrated into Athelas Air?

AI is embedded as a foundational component within the platform, enabling ambient scribing and automation capabilities that assist clinicians in documentation and workflow processes, reducing manual input and improving accuracy and efficiency.

What is the role of ambient scribing in Athelas Air?

Ambient scribing uses AI to automatically capture clinical interactions and documentation during patient visits, allowing providers to maintain hands-free notes and focus more on patient care rather than manual charting.

How does Athelas Air handle revenue cycle management (RCM)?

RCM is integrated natively within Athelas Air, allowing automation of billing and related administrative tasks. This hands-free automation supports improved cash flow, reduces errors, and streamlines practice revenue management workflows within a single system.

What is the significance of Athelas Air’s fully integrated approach?

The fully integrated system eliminates siloed functionalities common in legacy EHRs by combining clinical documentation, billing, and AI tools in one platform, fostering efficiency, reducing errors, and improving data consistency and user experience.

Who is the target user base for Athelas Air?

Athelas Air targets health systems and medical practices seeking modernized practice management solutions that improve clinician efficiency, reduce documentation burden, and enhance margins through AI and integrated RCM tools.

What impact does Athelas Air aim to have on healthcare digital transformation?

Athelas Air drives meaningful digital transformation by rebuilding workflows from scratch rather than digitizing old processes, thus enabling providers to grow practices, streamline care, and realize improved financial and operational outcomes.

What evidence is there of market adoption for Athelas Air?

Over 100 clients are queued for onboarding on Athelas Air within the year, demonstrating significant market momentum and interest in its fully integrated healthcare operating system model.