Medical coding in the United States has ongoing problems mostly caused by not having enough workers and the complex rules for healthcare billing. After the pandemic, hospitals and clinics found it very hard to hire enough qualified coders to handle the rising number of patient visits. The problem is not just the number of cases but also the increasing difficulty in reviewing detailed patient information accurately.
Andrew Lockhart, the CEO of Fathom, a company working on autonomous medical coding, says that the shortage of staff has added a lot to administrative work. Many healthcare groups struggle to hire trained coders, which causes backlogs and delays in billing. This shortage leads to inefficiency and raises the chances of coding mistakes, denied claims, and lost revenue.
Also, the many different AI solutions available today make it harder for healthcare leaders to decide what to use. Some of these solutions include machine learning, robotic process automation (RPA), and deep learning. Each one focuses on different parts of coding but works differently and may be easy or hard to add to current systems. Often, healthcare groups hesitate to use AI because they are not sure if they will get enough benefit, worry about disrupting their work flow, or do not fully trust the new technology.
AI technology could change how healthcare handles billing by automating up to 90% of medical coding tasks, especially for patients admitted to hospitals. Real AI coding does more than just suggest possible codes like older systems. New AI uses advanced tools like natural language processing (NLP) and deep learning to carefully read clinical documents, understand patient visits, and assign the correct codes on its own.
Fathom’s AI system shows this by fully coding many cases without any human help. This reduces the time needed from days to just minutes. Speed like this is important for hospitals and clinics that have many claims to handle and need to keep their cash flow steady. AI also automates boring tasks like pre-bill edits and improving clinical documentation, which lets human coders focus on harder jobs.
Even with these improvements, human coders are still needed. Difficult or unclear cases require their judgment to review AI results and make sure rules are followed. Medical coders will likely move toward roles that focus on checking quality, tracking compliance, and working with AI to get the best results.
To reach a goal where medical coding is mostly automatic with little human help, several AI improvements are needed:
While AI will take over some routine medical coding tasks, it will not completely replace human coders. Healthcare groups will likely move coders to work on checking AI results, handling complicated cases, managing denied claims, and making sure rules are followed.
This change means coders will need to learn new skills, like data analysis, checking AI work, and using new technology. Groups like AAPC and AHIMA are starting to offer special training and certificates to help coders keep up with these changes.
Terri Meier, a coding expert, says there is a strong need for qualified coders in many places, like Arkansas, which is a common problem in many states. Retraining current staff to work well with AI systems is becoming a key plan for healthcare providers facing hiring problems.
Automating medical coding is not just about reading clinical notes. It involves managing many connected workflow steps that speed up claim processing and cut errors.
Medical practice leaders and IT managers in the U.S. must make important choices about using AI for medical coding automation. They should review AI tools based on how well they fit with clinical processes, ensure compliance, cost-effectiveness, and impact on operations.
Trying AI tools in pilot programs or risk-free trials can show their quality and effects on workflows before fully committing. It is also important to invest in staff training to ensure smooth change as job duties evolve with new technology.
The right AI coding automation offers a clear way to deal with workforce shortages and control healthcare costs. It should be a key focus for healthcare organizations wanting to improve revenue cycles while staying compliant and keeping quality high.
By fixing current limits and building more reliable AI, healthcare providers across the United States can move toward a future where medical coding needs much less human help, is more accurate, and runs more efficiently.
Providers face workforce challenges post-pandemic, with difficulties in finding qualified coders and managing increased volumes of work. The administrative burden on healthcare organizations is significant, necessitating automation to enhance efficiency.
AI can automate medical record reviews by analyzing structured and unstructured data, supporting accurate documentation and revenue capture while streamlining processes like denials management.
AI can effectively identify and manage pre-bill edits by reviewing medical records and reducing the time spent on tasks like correcting omissions.
True AI-based coding is required that can understand patient encounters and automatically assign relevant codes, reducing human intervention and increasing coding accuracy.
Barriers include the high costs of competing AI technologies, uncertain ROI, and the need for organizations to develop trust in new systems integrating AI.
Key factors include success rate, compliance, ongoing research and development, cost, and minimal disruption to existing workflows when implementing new systems.
Healthcare organizations may repurpose existing coding staff to focus on more complex tasks and train them to work effectively alongside AI systems.
While some manual coding jobs may disappear, new roles will emerge, requiring a stronger IT background among revenue cycle teams to manage automated systems.
By increasing efficiency and productivity in revenue cycle operations, automation can help reduce unnecessary expenditures, streamlining the healthcare delivery system.
The technology for automation is rapidly advancing, predicting that a significant percentage of coding tasks could soon be fully automated, allowing teams to concentrate on complex cases.