The veterinary field in the U.S. is slowly starting to use AI more. A survey by Digitail and the American Animal Hospital Association (AAHA) showed that 39.2% of veterinary workers have already begun using AI tools in their work. Of those people, 69.5% use AI daily or weekly. This shows AI is becoming a normal part of how vets do their jobs.
AI is used in many ways in veterinary clinics. It helps with writing clinical notes automatically, keeping track of appointments, assisting with medical images, turning voice to text, managing patient records, and talking to clients. For example, Digitail’s Tails AI Dictation listens during a vet exam and writes detailed notes before the day ends. This saves time and cuts down on paperwork for busy vets.
Veterinary owners and managers in the U.S. especially can gain from AI tools. Many small animal hospitals and clinics face high staff turnover and burnout. Some places lose 23% of staff yearly, which causes problems like disrupted work, higher training costs, and lowered team spirit.
Burnout among vets is a big issue. They work long hours and do many admin tasks. Plus, they deal with hard cases and see many patients. Dermot Jevens, co-founder and CEO of AcharaVet, shared his experience after using AI tools like Tails AI. He said the staff showed clear signs of feeling better. They smiled more, got better breaks, and their clinics closed on time at 5 PM, all while seeing the same number of patients.
Dr. Douglas Crifranick from WoofDoctor on Wheels talked about how AI helped him with clinical notes. He said, “Digitail’s Tails AI Dictation and Quick SOAP feature let me finish notes before the end of a full day! That NEVER happens.” This shows AI cuts stress and work for vets by lowering time spent on paperwork.
AI can do boring tasks that cause burnout. When AI takes over repetitive admin work, vets can care more for patients. This helps vets feel better about their jobs and lowers emotional tiredness. This is very important for U.S. clinics because burnout affects staff keeping their jobs and the quality of care.
AI also helps vets talk with clients better. Clinics often serve many kinds of communities with different languages and health knowledge. AI tools can translate and give easy-to-understand information tailored to each client.
AI makes sure care instructions fit each patient’s needs. Instead of giving general advice, AI creates specific suggestions. This helps clients follow instructions better and feel more satisfied. Clear communication builds trust between vets and clients, especially in clinics that serve different groups of people.
For clinic leaders and IT managers, using AI tools to educate clients can make running the clinic easier. These tools reduce repeated explanations, lower misunderstandings, and help keep clients happy and coming back.
Even though AI offers benefits, some problems slow down its use in veterinary medicine. The survey showed these concerns from U.S. veterinary workers:
Clinic leaders should think carefully about these issues when deciding on AI. Giving good training, strong data policies, and clear information about AI can help make people more open to it.
Workflow automation is a key reason more vets are using AI.
Running a veterinary clinic needs doing many repeated admin jobs like scheduling, keeping records, billing, and calling clients back. These tasks take a lot of time and often slow vets down.
AI can help clinics handle these jobs better:
These automation tools help U.S. clinics by cutting admin work, improving how things run, and letting staff work better. For leaders, AI tools mean better use of resources, smoother clinic flow, and happier clients.
Younger veterinary workers in the U.S. are more open to using AI. They use new technology faster and want tools that cut down routine jobs. This group’s openness shows AI use will probably grow in the next years.
The survey found 38.7% of veterinary professionals want to start using AI soon. This means interest is rising. As more clinics use AI and share good results, more vets will likely try it.
Veterinary leaders say AI should be used carefully, focusing on three things: people, purpose, and making money. Dermot Jevens points out AI should make work better and help staff without hurting the clinic’s finances. This fits with U.S. clinics’ goals to keep workers, take good care of clients, and run efficiently.
Clinic leaders in the U.S. must plan well when bringing in AI:
Artificial Intelligence is becoming more common in U.S. veterinary medicine. Using AI tools can help reduce burnout, improve client talks, streamline work, and support steady business growth. Clinic leaders, owners, and IT managers should think of AI as a useful way to make clinics run better and care for patients well.
According to a survey by Digitail in collaboration with the American Animal Hospital Association (AAHA), 83.8% of veterinary professionals are familiar with AI and its applications.
The survey reveals that 39.2% of respondents have integrated AI tools into their practices, with 69.5% of these early adopters utilizing AI technologies on a daily or weekly basis.
AI, such as Digitail’s Tails AI Dictation, can listen to exams and transcribe records automatically, significantly reducing the time veterinarians spend on paperwork.
AI tools improve client education by providing accurate and comprehensible information, facilitating better communication between veterinarians and pet owners.
AI’s translation capabilities ensure pet owners receive the same level of care and understanding, regardless of their primary language, fostering trust between clients and veterinarians.
Concerns regarding reliability, data security, cost of implementation, and lack of training remain significant obstacles to widespread AI integration in veterinary practices.
By automating mundane tasks and improving workflow efficiency, AI tools can significantly reduce workload and time pressure, addressing key causes of burnout in veterinary medicine.
AI enables veterinarians to provide tailored care instructions rather than one-size-fits-all solutions, enhancing the overall quality of patient care.
Practical exposure to AI tools, along with training and positive personal experiences, can catalyze the adoption of AI technology in veterinary practices.
The survey indicates a potential for AI to drive revenue growth, improve employee satisfaction, and enhance client retention, promising a more efficient future for veterinary care.