Clinicians today have to do a lot of documentation. A study by Stanford Health Care showed that over 96% of doctors who used an AI note-taking app called DAX Copilot found it easy to use. About 78% said it sped up note-taking, and nearly two-thirds said it saved time during their work. Saving time helps doctors spend more moments with patients instead of on paperwork.
Digital scribes are AI tools that use speech recognition and language processing to turn spoken talks between patients and doctors into clinical notes. These tools can now tell the difference between important information and casual talk or sounds like “mm-hm” to avoid mistakes.
Although these AI tools work well in many US healthcare places, they must still be easy to use in many different medical specialities and settings.
Doctors in different specialties need different kinds of notes. For example, cardiology uses different terms than dermatology or neurology. So, AI tools must be adjustable to fit these special needs.
Stanford Health Care’s pilot program plans to offer note styles and suggested orders that can be changed depending on the specialty. Michael Pfeffer, MD, the Chief Information Officer at Stanford, said that AI like DAX Copilot helps doctors spend more time with patients and less time on documentation. When AI tools match the special terms and ways each specialty works, note-taking gets easier and reduces paperwork work that can tire doctors.
A review by Rajesh Nair and team looked at digital scribes in primary care across six countries with 29 studies. They found that having special language models, templates, and interfaces for each specialty made notes more accurate and easier to use in daily work. Without these changes, a single AI tool might not work well for all types of care.
Administrative work affects how well and happily doctors can do their jobs. Paperwork can take time even after seeing patients, using up doctors’ energy and time. AI tools for clinical notes join with everyday work to cut down this load.
DAX Copilot can make a first draft of clinical notes right after the patient visit in just seconds. Doctors then just check, change what is needed, and approve the notes with little effort. Christopher Sharp, MD, Chief Medical Information Officer at Stanford, said this technology lets him pay full attention to patients instead of writing notes during visits. This helps the doctor and patient connect better.
Saving time on paperwork also lowers mental stress. Gary Fritz, Chief of Applications at Stanford, said saving even an hour each day can help balance a doctor’s work and mind. Since many doctors in the US feel tired by too much paperwork, these workflow improvements are needed.
AI does more than notes. It can help automate tasks like scheduling, sending appointment reminders, checking insurance, and billing. This reduces work for staff and helps patients stay connected.
For documentation, AI tools now also give voice prompts during appointments so doctors can add or change notes without stopping the flow of the visit. Stanford’s pilot program showed that this helps keep notes accurate because doctors can fix or add to the AI notes while the visit is fresh.
AI tools connect with electronic health records (EHRs) to help with orders, tests, and prescriptions by suggesting them based on the talk during the appointment. This can cut errors and speed up decisions.
Practice administrators and IT managers in the US should think about these AI features when choosing documentation tools. Good fitting with existing workflows and software makes it easier for staff to accept and use.
Even though AI tools can help, there are problems in bringing them into US healthcare. Different workflows, IT systems, and specialty needs require AI tools to be flexible and able to adjust.
Rajesh Nair’s review found that the biggest problems come from differences in how specialties work and the technical difficulty of current healthcare IT systems. Tools that cannot adjust will be hard to use and may not be used much.
Trust is very important. Doctors want to know the final decisions stay with them and that AI-generated notes are correct. Usually, doctors check and edit AI notes to keep quality and avoid mistakes.
IT managers must ensure AI tools follow privacy and security rules like HIPAA. For example, DAX Copilot records only if patients agree and keeps data protected.
Training and managing change are also needed to help staff learn new AI workflows. Testing and slowly starting the new systems helps find problems and make the AI fit clinical needs.
This article focuses on usability and customization but it is important to know that rules control AI use in healthcare. The US Food and Drug Administration (FDA) and others watch over AI medical software to keep it safe and effective.
Unlike the European Union’s AI law that started in 2024 with strict rules, the US rules about AI in documentation are still growing. Still, following HIPAA and keeping doctors in control is very important. Developers and healthcare groups have to be careful to keep patient privacy and safety.
AI tools for documentation should also be clear about how they work. Doctors, patients, and administrators need to understand how AI handles data, writes notes, and keeps information safe.
Healthcare leaders in the US have important jobs when choosing and using AI documentation tools. The tools should:
By focusing on these, healthcare organizations can use AI not just as a tool but as a way to make clinical work easier, reduce doctor tiredness, and improve care for patients.
Artificial intelligence is changing healthcare documentation in the US. With good customization, smooth workflow fits, and ease of use across specialties, AI clinical documentation tools can help doctors spend less time on paperwork and more time with patients.
DAX Copilot is an AI-powered app that uses ambient voice recognition technology to securely listen to patient-clinician interactions and automatically generate draft clinical notes, allowing clinicians to focus more on patient care rather than documentation.
By reducing administrative, nonclinical tasks through automated note-taking, DAX Copilot alleviates workload and cognitive strain, which are significant contributors to clinician burnout, enabling providers to spend more time engaging with patients.
The tool automates clinical note creation by recording and processing patient encounters, producing editable drafts that providers can review and finalize, streamlining documentation and reducing after-hours workload.
A pilot involving 48 physicians across various specialties was conducted, where about 96% found the technology easy to use, 78% felt it sped up note-taking, and around two-thirds reported saved time, indicating positive clinician reception.
The app ensures HIPAA compliance by securing all recorded conversations and data during the documentation process, with patient consent required before recording, thereby protecting patient privacy.
By handling documentation passively, it allows clinicians to face and actively listen to patients without distraction, fostering stronger therapeutic engagement and improving care quality.
Upcoming features include customizable note styles, order suggestions, and natural language editing of drafts to further streamline workflows and enhance usability for diverse clinical settings.
The app is intended for broad use among Stanford Health Care’s providers, including physicians, nurse practitioners, physician assistants, residents, and medical students.
The AI identifies and prioritizes clinically pertinent information while filtering out non-essential or casual chit-chat, effectively acting as an invisible assistant during patient visits.
AI tools like DAX Copilot do not replace clinicians but augment workflows by automating routine tasks, reducing cognitive load, and allowing providers to focus on patient interaction, potentially transforming clinical care delivery and reducing burnout.