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Mitigating Human Errors in Prescription Refill Processes Using AI Assistants with Strict Identification and Authorization Protocols
Prescription refills are a regular but complicated job. Every day, healthcare workers get thousands of calls, messages, and tasks about refills. To handle these, they must check who the patient is, see if the refill is allowed, confirm current medicines, and update records safely. Usually, staff do this by phone or email. This manual way […]...
25 Jan 2026