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Ethical Implications and Risk Management Strategies for AI-Powered Communication Systems in Patient Care
AI-driven communication systems in healthcare use technologies like natural language processing (NLP), machine learning, and robotic process automation (RPA) to handle patient questions, schedule appointments, and manage routine administrative tasks. In clinics and hospitals, these systems reduce wait times, improve access to care, and lower operational costs by automating repeated phone calls and making front-office […]...
02 Feb 2026