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Developing a Business Value-Based Model for Intelligent Automation: How Technologies Can Transform Knowledge and Service Work
Intelligent automation uses advanced tools like artificial intelligence (AI), machine learning, robotic process automation (RPA), and natural language processing (NLP) to do tasks that usually need human thinking. Simple automation handles routine, rule-based tasks. Intelligent automation can do more complex jobs like making decisions, recognizing speech, understanding data, and predicting outcomes. Recent research says IA […]...
16 Jan 2026