““
Key Features to Look for in HIPAA-Compliant Live Chat Applications for Effective Patient Engagement
HIPAA, or the Health Insurance Portability and Accountability Act, sets the federal standards for protecting patient information. It requires healthcare providers, insurers, and their partners to keep patient health information private, safe, and only accessible to authorized people. Live chat tools used in healthcare must follow these rules. Unlike normal messaging apps, HIPAA-compliant chats use […]...
25 Jul 2025