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The Critical Role of After-Hours Patient Communication in Enhancing Healthcare Outcomes and Building Long-Term Patient Trust
Healthcare needs often come up outside of the usual 9-to-5 clinic hours. Many patients need quick advice, prescription refills, symptom checks, or appointment bookings when clinics are closed. Experts like Gregory Vic Dela Cruz say that not giving patients timely replies after hours can cause frustration, missed appointments, and unnecessary trips to the emergency room. […]...
28 Dec 2025