Recently, healthcare organizations have been using AI more and more. A survey by the American Medical Association (AMA) showed that AI use among doctors grew from 38% in 2023 to 66% in 2024. That is almost double in one year. Doctors mostly use AI for writing visit notes, discharge summaries, care plans, and medical research. This helps reduce paperwork so doctors can spend more time with patients.
AI is also becoming a bigger part of Electronic Health Record (EHR) systems. The use of AI with EHRs doubled from about 16% to 31% in one year. AI helps by automating tasks like documentation, billing codes, and supporting clinical decisions. Doctors can save up to six hours a week on paperwork because of this.
For healthcare administrators and IT managers, it is important to have good plans for choosing and using the right AI tools with current EHR systems. This will help make sure the AI tools work well and users accept them.
To use AI well, healthcare organizations need to match their goals with the AI tools they choose. They should look at what technology they already have, how their work flows, and the main problems they face before picking AI tools. This helps decide if they should buy ready-made AI tools or build custom ones that fit their needs.
The Mayo Clinic uses a plan that focuses on matching AI tools with their main goals. This helps them spend their money where AI can help the most. For example, if a hospital has too much paperwork, they might pick AI tools that can write visit notes automatically. If billing accuracy is a problem, they might choose AI that helps check billing codes.
The best way to get the most from AI is to add it smoothly into existing clinical workflows and EHR systems. New technology that causes problems or slows work will make doctors and staff unhappy and slow to use it.
Making tools easy to use is very important before putting AI into use. The tools should have simple designs and work in systems doctors already know. AI should help, not replace, parts of the EHR system. This way, it fits in without needing big changes.
Doctors like AI systems that work inside the EHR without causing problems. This also lowers the chance of losing data or having system errors. For instance, AI that helps with billing can be added right into the EHR billing part. It can check for errors and prepare claims without extra steps.
Before using AI tools, healthcare groups need to check that the AI works well and safely. Validation means testing how accurate and reliable the AI is, and making sure it helps with patient care.
Validation also helps doctors trust AI when they make decisions. The AMA survey found that 47% of doctors worry about data privacy and if AI works properly. Showing proof that AI is tested builds trust and makes doctors more likely to use it. AI should meet rules and be based on real evidence.
After AI tools start being used, they should be tested regularly. This keeps the AI working properly and allows it to get better with new data.
Using AI needs strong IT setups to handle more computer power and data storage. Healthcare groups should check if their current computers, networks, and security systems are ready for AI tools.
Security is very important because AI works with private patient information in EHRs. Good encryption, access controls, and ways to find threats must be used to follow HIPAA rules and keep data safe.
When choosing infrastructure, it is also important to think about how well AI works with different systems. Many healthcare organizations still use old EHR systems. AI tools should help data work smoothly across these systems and departments.
Health IT leaders should plan for AI setup and also for keeping systems running, updating software, and helping users. Good IT support fixes problems quickly and prevents delays.
Training and support are very important for doctors and staff to use AI tools well. Administrators should hold training sessions regularly and prepare user guides for different jobs.
Training helps reduce worries by showing how AI works and what it can and cannot do. It also prevents mistakes from using AI incorrectly.
Clear communication about why AI is being used and how it will affect work helps staff accept the changes. In 2024, 36% of doctors felt more positive than worried about AI, which helps make the change smoother.
One big benefit of using AI with EHRs is automating tasks that are repeated often and take a lot of time. This helps healthcare offices work better and lets doctors and staff focus on patients.
All these automation tools help reduce manual work and improve accuracy. This means healthcare teams can manage their time better.
Even with many benefits, there are challenges to adding AI tools in U.S. healthcare:
Healthcare leaders can use these steps to help AI work well with EHR systems:
Adding AI to existing EHR systems gives medical practices in the U.S. ways to work more efficiently, cut down on paperwork, and improve patient care. Surveys show that doctors are starting to accept and use AI more, especially for documentation, billing, and clinical support tasks.
But success depends on good planning that matches organizational goals, smooth fitting of AI into workflows, ongoing checking of AI tools, and staff readiness. Proper technology, security, and training help healthcare groups use AI fully while keeping patient data safe and systems reliable.
For administrators and IT managers, understanding and handling the challenges of AI-EHR integration will be important to help their organizations use these new tools well and get steady improvements over time.
AI usage among physicians has surged from 38% in 2023 to 66% in 2024, nearly doubling in just one year, according to the 2025 AMA survey.
Physicians are mainly using AI for visit documentation, discharge summaries, care plans, and medical research, thereby improving efficiency and allowing more focus on clinical care.
AI automates documentation tasks such as discharge instructions and progress notes, simplifies billing and coding accuracy, and expedites prior authorizations, significantly reducing administrative workload.
With AI integration, documentation time has been reduced by up to 40%, enabling physicians to dedicate more time to direct patient care and improving overall workflow efficiency.
In 2024, 68% of physicians recognized AI’s benefits in patient care, with many viewing AI as an augmentation tool that provides data-driven care plans, improves diagnosis, and supports precision medicine.
Key concerns include data privacy, system integration challenges with existing EHRs, and the reliability of AI systems, with nearly 47% of doctors desiring stronger oversight to build trust.
Choosing AI platforms compliant with data protection laws and offering end-to-end encryption is essential to protect sensitive patient information and maintain HIPAA compliance.
Selecting AI solutions that seamlessly integrate with current EHR systems and administrative processes minimizes workflow disruptions, facilitating faster adoption and better user satisfaction.
Proper training ensures clinicians and administrative staff confidently use AI tools, maximizing benefits and promoting smoother adoption while reducing errors and resistance.
Practices should prioritize data security, focus on seamless workflow integration, and invest in comprehensive training and support to address concerns and optimize AI’s impact on care and efficiency.