The Health Insurance Portability and Accountability Act (HIPAA) is a federal law made to protect sensitive patient health information (PHI). HIPAA rules apply to all types of PHI, including the data that AI systems collect, store, and use. Using AI in healthcare creates new challenges for following HIPAA rules because AI systems often need large amounts of data and may make automatic decisions using sensitive information.
HIPAA requires several basic protections that AI systems must follow:
If a medical practice uses AI without following these HIPAA rules, it risks serious penalties and damage to its reputation. AI systems must be made and managed to follow HIPAA rules all the time they are used.
Besides HIPAA, healthcare groups are starting to use special AI security certifications to handle risks from AI technology. Two important certifications are HITRUST and ISO 27001.
HITRUST is a detailed security certification program for healthcare organizations. It combines HIPAA rules with others like ISO 27001 and NIST frameworks to create a full set of controls for security, privacy, and compliance.
ISO 27001 is a widely known standard for managing information security. Many industries use it, including healthcare, to protect electronic health data.
Getting these certifications helps healthcare groups meet legal rules, build trust with patients and partners, and lower the chance of costly data breaches.
Using AI safely in healthcare needs more than just technical protections. A full program to manage risks is needed to check risks all the way from development to use. Some frameworks guide organizations on how to find and reduce AI risks.
Working together with legal, compliance, IT, data governance, and clinical teams helps make sure AI follows all rules and ethical standards. This teamwork helps keep AI use safe, secure, and responsible in healthcare.
Healthcare providers rely more on third-party AI vendors for tasks like scheduling, patient communication, or diagnosis support. Checking vendors’ security and compliance is important to avoid risks from the supply chain.
Important steps in checking AI vendors include:
Healthcare groups like Johns Hopkins, Mass General Brigham, and Kaiser Permanente have used these vendor risk models well. Johns Hopkins raised AI audit scores by 45% with special validation roles. Mass General Brigham automated 92% of vendor checks, making work easier.
AI in healthcare is not just for clinical uses. It also helps automate jobs that improve how healthcare operations run, especially admin tasks, front-office jobs, and patient communication.
Medical practice leaders find AI automation helps lower costs, boost staff productivity, and keep compliance with less manual work. As AI grows, automation tools will improve more healthcare operations safely.
AI systems in healthcare face specific security risks. These risks can affect patient safety and data privacy. Some main threats include:
Healthcare groups reduce these risks by following AI governance practices based on standards like HITRUST AI Security Certification. These include controls for access, encryption, threat management, and system strength. Constantly checking and updating security is key to fight new AI threats.
Technical controls alone are not enough. Ongoing training and openness are also needed:
Groups like BARR Advisory say building a culture of cybersecurity and privacy awareness in healthcare helps keep rules and lower risks.
Rules for AI in healthcare keep changing. U.S. federal guidelines, the EU AI Act (starting 2026), and privacy laws like GDPR and CCPA affect healthcare providers.
Medical practices that follow HIPAA strictly and get certifications like HITRUST and ISO 27001 will be ready to meet new rules and use AI safely.
Using AI in healthcare can improve efficiency, patient care, and operations. But it needs careful work focused on rules, security, and ethical oversight. Medical practice leaders and IT managers in the U.S. should focus on HIPAA compliance, getting AI-related certifications, doing thorough vendor reviews, and using strong governance and training programs to reduce risks and make AI work well and safely.
AI in healthcare automates administrative tasks such as prior authorization calls, streamlines clinical operations, provides real-time patient monitoring, and enhances patient experience through AI-driven support, improving efficiency and quality of care.
Vendors must assess the problem the AI tool addresses, engage with stakeholders across privacy, IT, compliance, and clinical teams, document model and privacy controls, collaborate with sales, and plan pilot programs including clear data usage terms.
Customers should evaluate contracts within an AI governance framework, involve legal, privacy, IT, and compliance stakeholders, use AI-specific contract riders, ensure upstream contract alignment, and perform due diligence on vendor stability and security posture.
Organizations need to evaluate AI risk across its lifecycle including architecture, training data, and application impact, using tools like HEAT maps, the NIST AI Risk Management Framework, and certifications (e.g., HITRUST, ISO 27001) to manage data privacy, security, and operational risks.
A HEAT map categorizes AI-related risks by severity (informational to critical), helping healthcare organizations visually assess risks associated with data usage, compliance, and operational impact prior to vendor engagement.
The NIST framework guides identification and management of AI risks via tiered risk assessment, enabling organizations to implement policies for data protection, incident response, auditing, secure development, and stakeholder engagement.
Contracts should carefully address third-party terms, privacy and security, data rights, performance warranties, SLAs, regulatory compliance, indemnification, liability limitations, insurance, audit rights, and termination terms.
Customers seek ownership of data inputs/outputs, restricted data usage, access rights, and strong IP indemnity; vendors retain ownership of products, access data for model improvement, and often grant customers licenses to use AI outputs.
HIPAA compliance ensures the protection of patient health information during AI processing, requiring authorizations for broader algorithm training beyond healthcare operations to prevent unauthorized PHI use.
Certifications like HITRUST, ISO 27001, and SOC-2 demonstrate adherence to security standards, reduce breach risks, build trust with patients and partners, and help providers proactively manage AI-related data protection and privacy risks.