Healthcare providers have used data standards like HL7 V2 and V3 for many years to share patient information. But these older standards mainly work with batch processing and message-based communication, which can be slow and less flexible. This often causes delays in getting important patient data. As a result, care can be broken up and patients may face more risks.
HL7 FHIR, introduced in 2014, changes how health data is shared by using newer web technologies like RESTful APIs, JSON, and XML. It also uses a standard method to organize data into small pieces called resources. These resources include things like patients, medicines, and appointments. They can be moved around easily and understood by many healthcare systems.
The strength of FHIR is that it allows data to be shared quickly in real time between different health systems and programs. Using RESTful APIs, healthcare apps can ask for and get patient information almost right away. This quick sharing of data helps doctors make better decisions by giving them up-to-date and accurate patient information exactly when they need it.
For example, a doctor using a FHIR-enabled EHR system can quickly see lab results, medicine history, or imaging reports from another doctor, even if they use a different system. This sharing supports more complete and coordinated care. It also lowers the chance of medical mistakes and repeated tests. Data shows that almost half of doctors around the world are already using AI tools that rely on high-quality, real-time data from FHIR. This use is expected to increase.
Artificial intelligence in healthcare needs detailed, correct, and timely data to work well. If data does not move smoothly, AI programs find it hard to give useful advice, automate tasks, or help with clinical decisions quickly. That is where real-time APIs and FHIR standards become very important.
One example is Tucuvi’s AI Agent, LOLA. This tool makes clinical phone calls automatically and works fully with EHR systems. Tucuvi uses different steps to add AI with APIs and standards:
These features depend on FHIR to keep data formats the same and on RESTful APIs to share live data between AI and EHR. This way, AI actions like follow-up calls or appointment changes show up right away in the patient record. It helps update clinical work quickly.
Also, because of standards like HL7 and FHIR, healthcare groups can add AI tools without needing to change old systems. This keeps current workflows and cuts down on problems with change. Marcos Rubio, who works on Tucuvi’s projects, says saving nurse time on routine calls means they can spend more time directly caring for patients.
When AI tools work smoothly with EHRs, they help in many areas of healthcare. Some main benefits are:
Even though HL7 FHIR and real-time APIs are being used more, US healthcare systems still face some problems:
Accurate and fast clinical documentation is important for both patient care and money matters. AI tools that connect to EHR systems through real-time APIs can make notes automatically from patient talks. This lowers mistakes and incomplete records that often slow down billing.
In money management, AI automates sending claims, handling denials, and checking eligibility. This leads to faster payments and clearer bills for patients. Automating these tasks helps the bottom line and reduces worker stress while improving patient satisfaction.
Hospitals and big medical groups in the US say that adding real-time API-enabled AI tools improves workflow by 30-40% and increases revenue by 5-10% through better billing. Providence Health combined multiple EHR systems into one. Their investment shows good IT returns along with clinical gains.
Healthcare operations gain a lot from AI automation that works with real-time APIs and FHIR standards. Here are some examples of how automation helps clinical and administrative work:
Some healthcare groups and experts share how API and FHIR-based AI tools affect real work:
For medical practice administrators, owners, and IT managers in the US, using real-time API and FHIR-based AI solutions has clear benefits. These tools cut down admin tasks and give clinicians timely, accurate data that helps improve patient care. Companies like Simbo AI, with their AI phone automation, show how AI, APIs, and healthcare systems can work together to update patient engagement and care.
In summary, combining real-time APIs and FHIR standards with AI tools is changing healthcare work in the US. The better data sharing, improved clinical notes, automated admin jobs, and stronger decision support meet important challenges and support growing healthcare needs. As AI use grows, smooth interoperability will keep being key to making digital health tools work at their best.
LOLA is Tucuvi’s clinically validated AI agent designed to automate clinical phone calls, integrating into healthcare workflows to enhance patient management without disruption, such as automating follow-up calls and documenting interactions directly into the EHR.
There are three phases: Phase 0 (standalone use without integration), Phase 1 (secure automated batch data exchange via sFTP), and Phase 2 (full real-time API/FHIR integration offering seamless bi-directional data flow and embedded UI within the EHR.
Phase 0 requires no IT workload and enables quick deployment by using a standalone AI that automates calls based on uploaded patient lists, producing structured call summaries with SNOMED-CT and FHIR standards ensuring future integration and immediate ROI.
Phase 1 automates data transfers via secure sFTP, allowing scheduled batch export/import of patient data and call results, reducing manual efforts and integrating with existing HL7 interface engines, improving efficiency with minimal IT changes.
Phase 2 enables real-time updates from AI calls into EHRs, single sign-on with embedded AI dashboard, automated clinical documentation within patient records, and expanded data access via FHIR APIs for personalized patient interactions, enhancing workflow and clinical decision-making.
Tucuvi supports healthcare interoperability standards like HL7 and FHIR, adapts to legacy and modern systems, ensures secure encrypted data transfers, complies with HIPAA/GDPR, and undergoes rigorous security and medical device certifications to navigate complex healthcare IT environments.
Tucuvi AI automates inbound call handling by using natural language understanding to schedule, modify, or confirm appointments directly via integration with scheduling systems or EHR modules, improving patient experience and reducing front-desk workload while honoring business rules.
Tucuvi is ISO 27001 certified, HIPAA and GDPR compliant, encrypting data in transit and at rest, maintaining audit trails, controlling data residency, and passing rigorous hospital IT security reviews to ensure patient privacy and trustworthy operations.
Tucuvi aligns documentation and alerts within existing EHR sections, preserves clinical workflows, integrates alerts and task triggers, and uses a phased rollout to get stakeholder buy-in, ensuring clinicians perceive AI as a seamless extension of their routine rather than additional burden.
Tucuvi’s experience includes handling HL7 variant mismatches, firewall and VPN configurations, EHR-specific implementation quirks like unsupported FHIR fields, and limits on note length. Proactive validation and customization minimize integration risks, leading to faster, smoother deployments across diverse healthcare settings.