Multisource data aggregation means collecting information from many places like electronic health records (EHRs), health information exchanges (HIEs), labs, pharmacy records, insurance claims, and other systems. This data helps healthcare providers and AI systems get a better view of patient health.
One example of this is Availity Fusion™, a platform that organizes and standardizes data into useful forms. It follows healthcare quality standards like HEDIS® (Health Effectiveness Data and Information Set) and data sharing rules such as FHIR (Fast Healthcare Interoperability Resources). This process, called data normalization or “upcycling,” changes raw, mixed-up data into helpful information. This helps healthcare groups find and fix care gaps more accurately.
In the U.S., most health plans—over 90%—use HEDIS® measures to report quality. These reports affect billions of dollars in payments and bonuses. Closing care gaps on time is very important for following rules and doing well financially. For example, a national health plan saw a 20% rise in meeting HEDIS targets after it used normalized data. This helped them find patients who needed screenings like mammograms and colonoscopies.
Care gaps happen when patients miss screenings, vaccines, or doctor visits for long-term conditions. AI-powered healthcare tools examine data from many sources to find these gaps.
For example, Essentia Health uses the Healthy Planet platform. It combines insurance claims with Epic electronic health records every night. This creates real-time reports that help doctors see which patients are at high risk. They can then focus on patients who need cancer screenings, vaccines, or care for chronic diseases. Debbie Welle-Powell, Chief Population Health Officer at Essentia Health, said mixing different data types helped teams spot patients who need care and organize outreach better.
AI programs for population health also check social factors like problems with transportation, food, or housing. They suggest local help or programs to support patients. For instance, the San Francisco Department of Public Health used AI-supported care coordination to help homeless people by combining medical and social services.
During big preventive care efforts, AI systems send messages by phone, text, email, or patient portals. If patients don’t answer at first, the system tries other ways to get in touch. This keeps patients involved and lowers care gaps over time.
Repeating tests unnecessarily wastes money and causes extra work for patients and healthcare workers. This happens when doctors don’t have access to all the patient’s records.
AI helps by gathering and organizing clinical data from many sources. With a full patient picture, doctors avoid ordering repeat tests. For example, Availity Fusion’s system helped identify 110% more patients who completed mammograms by combining data from different places, stopping extra screening orders.
Onduo, a virtual care platform that focuses on diabetes, uses data from devices like glucose monitors, labs, medicines, and doctor notes to improve care. Its AI figures out risk levels and important clinical signals to guide personalized care and prevent repeated tests. This helped reduce average A1C levels by 1.6% in four months for adults with type 2 diabetes, and by 2.4% for high-risk patients.
Linking pharmacy and clinical data also helps manage medicines better. AI finds when patients don’t take medicines as prescribed, have side effects, or face cost issues. The system promotes medication reviews that improve treatment and avoid extra tests or doctor visits.
Health plans and providers join quality programs like HEDIS® and Medicare Star Ratings, which reward good preventive care. AI-driven multisource data aggregation makes data more complete and accurate. This helps raise performance scores.
The Centers for Medicare & Medicaid Services (CMS) now requires digital quality measures (dQMs) reported with Electronic Clinical Data Systems (ECDS). These use real-time, organized data rather than only past claims. This speeds up finding and fixing care gaps, lowers paperwork, and improves accuracy.
If health plans drop their CMS Star Ratings, they face big financial losses. One drop could mean losing up to $800 million. AI tools with predictive analytics and natural language processing (NLP) help health plans find members at risk, predict care gaps, and send personalized messages. This improves care quality and patient satisfaction, measured by CAHPS (Consumer Assessment of Healthcare Providers and Systems).
Dr. Adnan Masood, PhD, says AI is now a must-have in the Medicare market to earn bonuses and avoid losing money. New AI technology called agentic AI starts to automate quality improvement from start to finish. This cuts down manual work and helps make timely care changes.
Putting AI insights into clinical and office workflows helps medical teams by automating simple, repeated tasks. This lets healthcare workers focus on more important jobs.
AI-powered virtual helpers manage patient outreach for screenings and vaccines. They choose the best timing and communication methods based on what patients like and how they respond. If first attempts fail, AI changes the approach to keep patients involved.
At doctor visits, AI tools remind clinicians to check for care gaps immediately. This helps team discussions during morning meetings to handle risk levels, chronic diseases, and prevention. This practice leads to better risk tracking and closing care gaps during the visit.
AI also makes quality reporting easier by pulling and organizing clinical data, so less manual chart checking and data entry are needed. This reduces paperwork for medical office managers and speeds up meeting reporting rules.
In diabetes care, Onduo’s virtual platform uses AI with care teams made of health coaches, pharmacists, and endocrinologists. They analyze data, update care plans, and offer telehealth visits. This combination helps patients stick to medicines and self-care, lowering risks and hospital visits.
Healthcare administrators and IT managers in the U.S. need to invest in data systems that work well together, have clear data rules, and train their staff to use them properly.
Many EHR systems like Epic now connect with insurance claims and outside data sources. Tools that organize data to match HEDIS standards prepare groups for current and future CMS rules.
Administrators should choose vendors that offer real-time data analysis and workflow automation. These help improve care measures, cut down extra testing costs, and improve patient communication.
IT managers must keep data safe and follow HIPAA laws while allowing smooth data sharing. They also handle AI communication tools that adjust outreach to increase patient replies and care plan follow-through.
For U.S. medical practice administrators and IT leaders, using AI-based multisource data collection is needed to meet rules and financial goals. It also helps improve preventive care, cut waste, and support patient-centered care.
By using combined and standardized clinical and claims data with AI tools, healthcare groups can better manage preventive care work. This leads to better health results, happier patients, and stable operations in a complicated healthcare system.
Integrating claims data allows healthcare AI agents to risk-stratify populations by identifying high-needs, rising-risk patients, and those requiring basic wellness or preventive care. This enables targeted outreach and personalized interventions to close care gaps effectively.
Aggregating diverse data from labs, risk scores, paid claims, and external systems enables healthcare AI agents to close care gaps, prevent duplicate testing, and provide a complete patient profile for precise and timely preventive care interventions.
AI agents prompt providers to review patient conditions and close care gaps during visits by facilitating collaboration among support staff and providers, ensuring accurate risk capture and management of chronic diseases and preventive measures at the point of care.
By identifying and mitigating social barriers through AI-driven recommendations of organizational or community resources, healthcare AI agents enhance patient access to necessary social services, improving engagement and effectiveness of preventive care programs.
Continuous multi-channel outreach campaigns allow AI agents to repeatedly engage patients through their preferred communication methods, adapting strategies if initial contacts fail, thereby increasing preventive care adherence and maintaining patient health over time.
Corewell Health decreased emergency department visits and improved chronic disease management within a high-risk, underserved population by leveraging healthcare AI for precise patient engagement and care coordination.
AI-enabled care coordination integrates health and social care services, providing a robust safety net that addresses medical and social needs simultaneously, improving overall health outcomes particularly for populations experiencing homelessness.
‘Food as medicine’ programs, supported by AI-driven outreach, provide nutritional assistance, education, and counseling to patients in food deserts, helping reduce diet-related health risks and supporting disease prevention.
Healthy Planet aggregates real-time clinical and claims data nightly to inform AI-driven care coordination and outreach, ensuring at-risk patients receive timely preventive services like screenings and vaccinations.
Healthcare AI analytics track care gap closures and target metrics within contracts, enabling organizations to identify high-impact service categories, optimize resource allocation, and reduce costs while improving preventive care delivery.