Burnout is a major problem in healthcare. About half of all doctors in the United States face it. Burnout means feeling very tired emotionally, feeling detached from patients, and feeling less accomplished. One big cause is the long time doctors spend on paperwork and keeping electronic health records (EHRs) up to date. Studies show that for every hour doctors spend with patients, they spend two hours doing paperwork and charting.
This paperwork makes the workday longer and takes time away from patients and personal life. This makes it harder for doctors to balance their work and personal time. Data shows that spending too much time on paperwork can triple the risk of burnout. Because of this, health systems and tech companies are trying to make tools that automate these tasks to reduce the paperwork doctors have to do.
AI tools help with clinical documentation by acting like digital scribes or using voice recognition. They listen to what doctors and patients say, write notes automatically, and create clinical documents that doctors can quickly check and finish. This saves time, lowers mistakes, and makes the process easier.
For example, Atrium Health in Charlotte, North Carolina, uses the Nuance® Dragon® Ambient eXperience™ Copilot (DAX™ Copilot). This AI creates draft medical summaries in seconds during visits, whether in person or by telehealth, and adds them to the EHR. Doctors there say they save up to 40 minutes a day on paperwork alone. Also, 92% of doctors found the tool easy to use, 85% would miss it if it was gone, and 84% said note-taking got better after they started using it.
Another example is Sunoh.ai, which works with eClinicalWorks EHR. It offers AI scribes that write down patient talks and arrange medical details. Doctors who use Sunoh.ai save up to two hours daily on notes, make fewer mistakes, and work less overtime. These tools let doctors keep the conversation with patients going without stopping to write notes. This improves both how fast and how well they work with patients.
Less paperwork helps doctors balance work and life better. Stress, anxiety, and feeling overwhelmed are common in healthcare workers compared to other jobs. AI tools reduce these problems by cutting the time spent on paperwork.
For example, the Dragon ambient technology that supports DAX Copilot helped cut burnout and tiredness by 70% for doctors at Atrium Health. Doctors save about seven minutes with each patient, which means they can see about five more patients a day. This lets them spend more time with patients instead of sitting at computers, making visits more focused.
Sunoh.ai also helps doctors avoid working overtime and lowers mistakes in notes. Dr. Amarachi Uzosike from Goodtime Family Care said the AI lets her keep the flow of information going without stopping to take notes. This smooth documentation helps her make better decisions and focus on patient care. It leads to better job satisfaction and less burnout.
AI goes beyond note-taking to improve many work tasks. Automated systems help with planning before visits, checking insurance, billing, coding, entering orders, and scheduling patients. These tools lower the paperwork load for doctors and staff.
At Atrium Health, AI lets doctors focus on the work only they can do while routine tasks get done by machines. Sunoh.ai listens and takes notes, sorts content into progress reports, helps with orders, and summarizes talks for doctors to check. These features stop mistakes in manual entry and make work faster.
Robotic process automation (RPA) also does repetitive tasks like handling faxes and summarizing documents in clinics that use eClinicalWorks. AI with large language models helps search patient information and improve decision-making. For example, PRISMA is an AI search engine that quickly finds patient histories so doctors can prepare well and plan treatments.
In telehealth, AI scribes in platforms like healow TeleVisits™ help with documentation during online visits. This lets doctors give care beyond the usual clinic and still keep good records.
Using AI for documentation and automation improves not only doctor productivity but also how well organizations work, patient care, and money matters.
At Atrium Health, clinics can add five more patient visits daily using AI. This gives more patients access to care and increases income. Also, less burnout means doctors stay longer at their jobs, saving money spent on training new staff. The U.S. healthcare system loses $90 billion to $140 billion each year from lost work time caused by paperwork.
Besides saving money, doctors can focus more on patients. This makes patients happier, improves their health, and lowers unnecessary hospital stays. AI tools also cut note mistakes and help doctors make quick, good decisions by giving fast access to needed patient data. This raises the quality of healthcare.
Even with the benefits, adding AI documentation tools needs careful planning and good IT support. Combining data from different systems can be hard. AI might make errors or unfair results if not managed well. Extra checks are needed to watch AI, verify its work, and protect patient privacy and data safety.
AI should help doctors but not take over their judgment or care for patients. Dr. Steven Lin, a doctor who studies AI and healthcare, says AI must help doctors focus fully on their patients. Using AI too much or in the wrong way could break how doctors work and hurt patient relationships.
Healthcare leaders and IT teams need to use plans that balance AI benefits with worker well-being. One way is the Sociotechnical Implementation (STSI) framework, which looks at the people, organizations, and technology together to get good results and avoid problems.
Since over half of all patient visits in the U.S. happen in primary care, AI could greatly help doctors work better and improve patient health. Managing long-term illnesses like diabetes also benefits from AI tools for population health management and automated notes, which lower overall costs.
Health systems like Atrium Health and companies like Nuance, eClinicalWorks, and Sunoh.ai show how AI tools are making real changes now. Their data proves AI can cut the paperwork burden on doctors, improve care speed and quality, and increase doctor satisfaction and retention.
Investing in AI clinical documentation tools gives medical practices clear gains in efficiency, lower costs, and a more stable workforce. Healthcare leaders in administration and IT need to keep studying, adopting, and managing AI well to maintain these benefits, reduce burnout, and improve care in the United States.
DAX™ Copilot automates clinical documentation creation during patient visits, allowing clinicians to focus more on personalized care, improve efficiency, and reduce administrative burdens that contribute to burnout.
It generates draft clinical summaries automatically and securely in seconds from in-person or telehealth visits, enabling clinicians to review and finalize these drafts quickly within the Electronic Health Record (EHR).
Physicians report saving up to 40 minutes per day on documentation, allowing them to spend more time with patients and increase the number of patients seen.
92% of clinicians surveyed stated that DAX Copilot is easy to use.
85% of clinicians would be disappointed if they lost access to DAX Copilot, 84% report improved documentation experiences, and 68% say it has enhanced their care delivery experience.
It has led to a 70% reduction in burnout and fatigue feelings, 50% less documentation time, seven minutes saved per patient encounter, and an average of five additional appointments per clinic day.
It leverages the Nuance Dragon Medical platform already used by over 550,000 clinicians, enabling voice capture of patient stories, easier navigation of clinical systems, and efficient information access for better patient care.
Enhancing clinical efficiency, supporting clinician satisfaction and retention, enabling physicians and nurses to work at the top of their licensure, and improving patient care quality.
Clinicians report better work-life balance, higher job satisfaction, more focused and conversational patient visits, and reduced cognitive load and burnout.
The solution combines Nuance’s AI expertise with Microsoft’s horizontal capabilities and security, enabling scalable, secure, and compliant AI-powered clinical documentation workflows.
Simbo is using AI agents to automate all phone related workflows. Connect now to know more.
Schedule AI Agents Demo Now© Since 2019, Simbo AI.
