Integrating Nutrition into Telehealth: How Virtual FoodCare Initiatives Are Enhancing Patient Wellness and Healthcare Delivery

Chronic conditions like obesity, hypertension, diabetes, and heart disease make up a large portion of healthcare use, illness, and death. Data from Foodsmart, a telenutrition platform serving over 2.2 million members mainly across Medicaid, Medicare Advantage, employer-sponsored, and commercial plans, shows that three out of four non-elderly Medicaid enrollees have at least one chronic condition. Of these, 32% have three or more conditions. Medicaid spending averages $10,000 per year for people with one or two chronic illnesses. For those with three or more, the cost nearly doubles to $20,000, while individuals without chronic conditions incur around $5,000.

These costs point to the need for better chronic illness management. Medical Nutrition Therapy (MNT), provided by registered dietitians, has been shown to improve health and lower costs by offering personalized diet plans, helping with weight control, and improving blood glucose and blood pressure. Bringing nutrition services into telehealth makes these services more accessible and easier to scale, addressing barriers like transportation, appointment availability, and limited local options.

ATA’s Virtual Foodcare Coalition: A Policy and Practice Initiative

The American Telemedicine Association (ATA), through ATA Action, started the Virtual Foodcare Coalition on April 9, 2025. Its goal is to make nutritious food and dietary interventions core parts of healthcare delivered via telehealth. Founding members include Albertsons® Companies, Circle Medical, Foodsmart, Lifepoint Health, Teladoc Health, and others.

The coalition focuses on diet-related chronic diseases by connecting patients with evidence-based nutrition counseling and real-time food purchasing help through virtual platforms. Kyle Zebley, Executive Director of ATA Action, said the aim is to improve health outcomes while containing healthcare costs by using technology-driven nutrition interventions.

Legislative and Policy Priorities

  • Expanding Medicare Coverage for MNT Through Telehealth: The Medical Nutrition Therapy (MNT) Act seeks to extend Medicare reimbursement to cover remotely delivered nutrition therapy. This could significantly improve care for chronic conditions that are often poorly managed in standard care.
  • Advocating for Medically Tailored Food Programs: The coalition supports programs providing appropriate, nutritious food prescribed by healthcare providers to integrate food as part of medical treatment.
  • Rationalizing Nutrition Assistance Programs for Digital Access: Efforts aim to improve digital access to government nutrition benefits such as SNAP, WIC, and school meal programs by integrating these with telehealth services.
  • Facilitating Cross-State Delivery of Nutritional Care: This involves removing licensure barriers to allow registered dietitians, pharmacists, and other providers to offer tele-nutrition services across state lines.
  • Integrating FoodScripts in Electronic Health Records (EHRs): Supporting workflows that add nutrition prescriptions directly into patient records to improve coordination of care.

The coalition anticipates that by 2030, many patients will receive prescriptions for food alongside medications, which could lead to better chronic disease management and patient adherence.

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Clinical and Operational Benefits for Medical Practices

Medical practice administrators and IT managers may find that adding nutrition to telehealth improves patient wellness and efficiency. Foodsmart’s platform shows clear results:

  • Weight Loss and Disease Management: Among Medicaid users on Foodsmart, 51% lost weight, and 42% kept the weight off for 24 months. Diabetic patients saw reductions in A1C levels, linked to fewer complications and hospital visits.
  • Cost Savings: Improved health outcomes led to financial savings for health plans covering Medicaid and Marketplace populations, showing the value of adding telenutrition to chronic disease care.
  • Increased Patient Engagement and Access: Virtual nutrition services address issues like food insecurity and transportation by enabling patients to meet registered dietitians at home. Dietitians report that virtual care allows flexibility and creates supportive environments, which help patients follow dietary advice more consistently.
  • Provider Efficiency: Integrated virtual workflows with EHR systems let providers prescribe and monitor nutritional interventions without adding substantial administrative work. Mark Rakowski, President of Chorus Community Health Plans, noted these programs help providers connect patients with dietitians while saving clinical time.

From an administrative angle, expanding telehealth to include virtual foodcare can help meet quality measures for chronic disease management. This could improve reimbursement options and population health.

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Technology Advances Supporting Virtual FoodCare

Growth in telehealth nutrition services is largely due to advances in artificial intelligence (AI) and workflow automation. These technologies ease the workload, enhance patient outcomes, and help scale nutrition services in virtual care.

AI-Driven Decision Support and Patient Engagement

AI provides personalized nutrition recommendations by analyzing individual health data, lifestyle, and social factors to suggest optimal dietary changes. AI can combine information from devices like glucose monitors, blood pressure cuffs, and patient feedback to give clinicians actionable data.

Examples include:

  • AI platforms identifying patients at high risk of nutrition-related complications and flagging them for telenutrition consultations.
  • Machine learning models tailoring nutrition plans by predicting how patients will respond, helping improve adherence and health over time.
  • Chatbots and AI assistants engaging patients with reminders, motivational techniques, and immediate answers to nutrition questions, which supports ongoing engagement between appointments.

Workflow Automation for Efficiency and Compliance

Integrating nutrition into telehealth platforms and EHRs allows for better coordination of care. Automation tools can:

  • Automatically schedule and send reminders for nutrition appointments, lowering no-show rates.
  • Document Medical Nutrition Therapy and treatment plans electronically, which assists billing and compliance.
  • Streamline quality reporting related to weight management, diabetes control, and hypertension.
  • Integrate remote monitoring data into nutrition care plans, enabling dietitians to update recommendations quickly.

These improvements free clinicians and staff from tedious tasks while helping healthcare providers comply with regulations like HIPAA.

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Supporting Scalability of Virtual Foodcare

ATA’s Center of Digital Excellence (CODE), which includes leaders such as OSF HealthCare, emphasizes setting benchmarks and workflows that combine digital health with nutrition services. OSF OnCall leadership stresses the importance of dyad models, where operational and clinical leaders collaborate to scale digital health while keeping care quality high. This approach is important for managing chronic diseases on virtual platforms that include nutrition.

Digital platforms like Foodsmart provide scalable ways to deliver telenutrition for large populations. They serve millions while gathering outcome data that can improve quality at provider organizations.

Telehealth and Nutrition in the Broader Healthcare Context

Adding nutrition to telehealth fits with larger efforts by the American Telemedicine Association to make telehealth a regular part of medical care and tie virtual services to value-based models. The Virtual Foodcare Coalition works to address social and economic barriers by combining digital nutrition counseling, food access management, and remote patient monitoring.

This integration supports policy progress such as expanding Remote Patient Monitoring (RPM) and coverage for digital therapeutics through the ATA. The coalition advocates for electronic “foodscript” prescriptions, EHR interoperability, and interstate care delivery, all aligning with goals to make healthcare more accessible and patient-focused.

New clinical programs like Sanford Health’s CMS-approved Hospital at Home initiative also benefit. These provide rural access models that extend virtual care—including nutrition counseling—to communities that usually have limited services.

Opportunities and Considerations for Medical Practices

Practice administrators and owners thinking about adding or growing virtual foodcare services should keep several factors in mind:

  • Technology Integration: Telehealth platforms need to support AI decision tools, nutrition workflows, and remote monitoring devices. Working with platforms like Simbo AI, which help automate front-office tasks like phone answering and scheduling, can improve patient intake and follow-up.
  • Staff Training and Workflow Design: Providers and staff should be trained to include nutrition referrals in virtual care pathways, use electronic food prescription tools, and collaborate with registered dietitians.
  • Policy and Reimbursement Knowledge: Staying updated on reimbursement changes, such as Medicare coverage for telehealth-delivered MNT, and advocating for participation in relevant programs is important.
  • Patient Engagement Strategies: Customized communication using AI tools can help increase adherence, particularly when dealing with challenges like food insecurity and socioeconomic issues.
  • Data Privacy and Security: Following HIPAA and other rules when deploying AI and digital tools requires strong safeguards.

Addressing these points can help medical practices integrate nutritional care into telehealth, improving patient results while using resources efficiently.

Frequently Asked Questions

What is the primary focus of the American Telemedicine Association (ATA)?

The ATA is dedicated to promoting telehealth as a means to provide safe, affordable, and appropriate care, enhancing the healthcare system’s ability to serve more people effectively.

What initiatives does the ATA support to eliminate health disparities?

The ATA provides a toolkit aimed at addressing health disparities via telehealth, including maps and calculators to assess digital infrastructure and social value.

What role does research play in the ATA’s mission?

Research is crucial for advancing knowledge and innovation, enabling the expansion of quality care through technology-enabled initiatives.

What recent action did the ATA take regarding remote monitoring?

The ATA sent a letter supporting expanded remote patient monitoring access in Colorado, advocating for improved healthcare delivery.

How is the ATA involved in digital therapeutics?

The ATA has initiated programs and webinars focused on accelerating the adoption of digital therapeutics, emphasizing the integration of AI to enhance patient experiences.

What is the significance of patient identity verification in telehealth?

Verifying patient identities efficiently is vital to ensure compliance with regulations like HIPAA and prevent fraud, which challenges traditional manual methods.

What recent initiatives has the ATA launched to improve healthcare delivery?

The ATA launched the Virtual FoodCare Coalition to integrate nutrition into healthcare, enhancing patient wellness through telehealth platforms.

What are the goals of the ATA’s educational programs?

The ATA aims to provide education and resources to seamlessly integrate virtual care into value-based delivery models, ensuring effective healthcare practices.

Who does the ATA collaborate with to advance telehealth?

The ATA works with a diverse range of entities, including healthcare delivery systems, academic institutions, technology providers, and payers to promote telehealth.

What future events does the ATA organize to discuss telehealth advancements?

The ATA organizes events like the ATA Insights Summit and policy conferences to address technology adoption, regulatory updates, and digital therapeutic reimbursement.