The healthcare system in the United States is spending more money each year. In 2023, healthcare costs went up by 7.5% and reached $4.9 trillion. This is almost 17.6% of the country’s total economic output. Costs for prescription medicines, hospital care, and doctor services grew faster than the general economy, which makes saving money more important.
Experts at Accenture predict that AI could save the U.S. healthcare system about $150 billion every year by 2026. This shows that AI can help not only with medical care but also with saving money. The health AI market has grown a lot, going from $600 million in 2014 to $6.6 billion in 2021. This means it grew about 40% each year.
These numbers show that more healthcare providers are using AI to fix problems both in medical care and office work. The biggest savings come from things like robot-assisted surgery, virtual nursing helpers, and tools that help with office tasks.
Other AI tools that save money include fraud detection ($17 billion), reducing errors in medicine doses ($16 billion), and connected medical devices that improve equipment use and patient monitoring ($14 billion). Together, these tools will help control rising healthcare costs.
One important use of AI is automating office work. This is useful for medical office managers and IT workers. Tasks like answering patient calls, scheduling appointments, sending reminders, and handling insurance take a lot of time and can cause delays.
Simbo AI works on automating front-office phone tasks for healthcare providers. Their AI systems handle many patient calls without any waiting, help schedule or change appointments, give insurance details, and answer common questions. This lets office staff focus on harder tasks and makes patients happier by giving quick answers.
Research shows that automating office tasks can lead to:
Medical offices that use AI automation can work faster, spend less on office costs, and handle more patients with fewer workers. This is very helpful because many healthcare jobs have a shortage of workers.
Many U.S. healthcare workers are in short supply. According to Matthew Collier from Accenture Strategy, AI can “fill in gaps amid the rising labor shortage.” AI tools help with routine work, so doctors and nurses can spend more time on patients.
Virtual nursing assistants and AI tools like Simbo AI’s office automation lower the workload for nurses, receptionists, and office managers. These tools handle follow-ups, patient calls, and task sorting. This lets staff work longer without getting too tired, which is important because many healthcare workers leave their jobs due to stress.
Using AI for robot surgery also helps lessen the physical work for surgeons and makes operating rooms work better, which helps with staff shortages in specialized areas.
The money saved by AI depends a lot on how ready healthcare groups are to use new technology. Accenture says it is very important to train workers to use AI, understand data, and follow rules and ethics when using these tools.
Protecting patient data is very important. The Federal Trade Commission says AI in healthcare must be fair, clear, and free from bias that could change medical or office decisions unfairly. Healthcare organizations need rules to manage AI use responsibly. These rules must keep patient privacy safe and stop AI from making care unequal.
Google Cloud also advises using clear guidelines to keep doctors’ trust in AI. These rules help doctors use AI well while keeping patients safe. Trust is important to help AI become part of healthcare.
Besides saving money, AI helps healthcare by connecting data from many different systems. This connection makes patient care smoother because medical records, office work, and operations can work together better.
Matthew Collier said AI can “magnify care reach by integrating health data.” This helps doctors manage the health of many patients and improve medical results. Office workers and IT managers should get AI tools that work well with electronic health records, scheduling, and patient messaging.
When these systems connect, care coordination gets better. It also cuts repeated services and wrong paperwork, which saves money too.
These examples show that AI helps both medical care and office tasks. The money saved is not just from cutting costs but also from improving many parts of healthcare.
AI’s role in healthcare is closely linked to saving money and making work run better. The estimated $150 billion in yearly savings by 2026 comes from uses in medical care, office work, and patient services. For medical office managers, clinic owners, and IT staff in the United States, using AI—especially in front-office jobs—can help with worker shortages, lower costs, and improve patient care.
Success with AI depends on preparing healthcare organizations to use these tools in a fair, safe, and smart way. Workers need to be trained to work with AI while keeping the human parts of care strong.
$150 billion in annual savings for the US healthcare economy by 2026.
The health AI market is expected to grow to $6.6 billion by 2021, with a compound annual growth rate of 40%.
The top three are robot-assisted surgery ($40 billion), virtual nursing assistants ($20 billion), and administrative workflow assistance ($18 billion.
AI can alleviate burdens on clinicians and fill gaps amid the rising labor shortage in healthcare.
Incorporating AI expertise into the organization’s structure and governance is crucial for realizing greater value from AI.
AI can integrate health data across platforms, allowing for a more seamless experience for patients.
Parties need to work together ethically, managing critical patient information securely.
A workforce adept in AI will enhance the efficiency, quality, and outcomes of healthcare services.
The total estimated potential annual benefits of the top 10 AI applications by 2026 is around $150 billion.
Organizations should build an AI-smart workforce and culture that leverages AI for enhanced efficiency and outcomes.