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Integrating Natural Language Understanding in Healthcare AI for More Effective and Personalized Patient Engagement Across Multiple Communication Channels
Natural Language Understanding, or NLU, is a part of AI that helps machines understand and respond to human language in a natural way. It lets AI systems figure out what patients mean, considering the context, tone, and their specific needs. In healthcare, this helps AI handle calls, messages, and online chats better than older automated […]...
15 Jan 2026