About 20 to 25 percent of a hospital or health system’s total expenses come from indirect spending and purchased services. These include important services like cleaning, IT systems to protect patient data, supply chain management, and general administrative support. Managing these costs well can save money and improve how the system works, all without harming patient care or breaking rules.
To save money steadily in healthcare buying, organizations need to focus on centralizing purchasing and reducing the number of vendors they work with. These methods help by making spending clearer, avoiding duplicate purchases, and letting organizations get better deals from suppliers. This article shares useful ideas for medical practice managers, clinic owners, and IT leaders in the U.S. who want to make buying processes better. The strategies here are based on research and examples from the healthcare industry.
Centralizing procurement means putting all purchasing under one management system that controls buying for many departments, clinics, or sites. In healthcare systems with many locations, buying separately can cause different processes, repeated orders, and higher costs because they do not use their buying power together.
A 2024 report says over half of procurement leaders manage purchases at multiple sites, which makes buying harder. Without centralization, each location might buy from different sellers at different prices, causing inefficiency, higher costs, and more work for staff.
Centralized buying lets healthcare groups:
For example, the School of Rock, which has many locations, used Amazon Business to centralize buying. This helped their managers watch expenses better, follow policies, and cut costs. Healthcare groups in the U.S. with many sites can do similar things to get better control and lower buying expenses.
Centralized buying platforms, often in the cloud, also help track orders and match invoices, which eases the workload for accounting teams. One platform, Order.co, shows that organizations can save about 5% on product costs by using AI and automation in centralized buying. Healthcare leaders who want to control costs and improve work efficiency can find these tools helpful. They free staff to focus on important tasks rather than paperwork.
Vendor consolidation means lowering the number of suppliers an organization uses by combining needs with fewer, chosen vendors. This helps by giving more business to fewer vendors, which leads to better prices, improved service terms, and simpler billing. This reduces costs and lessens administrative work.
For example, a regional health system in the U.S. worked with Vizient, a healthcare procurement company, to reduce its vendor list. This saved them $11 million through consolidating vendors and renegotiating contracts. Another system with 16 hospitals saved $16 million in two years by standardizing services, centralizing vendor management, and using performance measures to track vendors’ work.
Vendor consolidation helps because it:
Healthcare providers in the U.S. should check their current suppliers and try to combine them when possible, especially for services like cleaning, IT support, and building maintenance. This approach also helps keep quality higher because it is easier to monitor fewer contracts for rule compliance.
When different healthcare sites or departments use different vendors, contracts, or buying methods, it can cause inefficiency and extra costs. Prices may vary and it becomes hard to see overall spending.
The $16 million savings mentioned before came mainly from centralizing vendor management and standardizing contract terms and prices. Using key performance indicators (KPIs) helped the system watch results and reduce waste.
Healthcare organizations with many locations should:
Standardization improves control over operations and cuts costs. This helps healthcare providers use money better for patient care and improving IT systems.
Healthcare buying is different from many other industries. The strict rules, patient safety issues, and how critical healthcare services are mean special knowledge is needed to manage purchased services well.
Methods from retail or manufacturing may not work well in healthcare. Blaine Douglas, a leader at Vizient, says healthcare procurement is not a place for risky experiments that could hurt patient safety or supply chains. Specialized skills make sure cost cuts do not break rules or lower quality.
This is very important in healthcare IT, where buying must follow strict patient data security laws like HIPAA. Healthcare leaders must work with procurement teams who know financial rules, patient care needs, and legal duties.
Artificial intelligence (AI) and automation are changing healthcare buying by making work faster, reducing mistakes, and improving data analysis. Using AI can bring new cost savings and better operations.
Organizations using AI-driven buying have cut operational costs by up to 15%. AI helps with:
Platforms using AI and cloud systems help healthcare groups control buying while keeping strong vendor oversight. For IT leaders, AI offers cost control and rule checking, lowering risks from scattered purchases.
Simmons Bennett, a procurement expert, says that mixing buying know-how with AI technology can help manage inventory and suppliers better, which saves money and strengthens the supply chain.
Healthcare leaders can use these steps to save money and work better in buying:
Medical practice managers, owners, and IT staff in the U.S. should treat procurement as a key way to control costs and improve work. Centralizing buying and reducing vendors can cut overhead, simplify workflows, and strengthen compliance with safety and quality rules. Adding AI and automation speeds up these results, helping providers put resources where they are needed most—in patient care and protecting health systems.
Focusing on healthcare-specific knowledge and using data to guide decisions, instead of general business rules, helps providers save costs steadily while keeping patients safe. Examples from Vizient and multi-location groups offer practical models that U.S. healthcare providers can use successfully.
Healthcare procurement is essential for managing a hospital’s indirect spend, which constitutes approximately 20-25% of total expenses. It directly impacts services that affect patient care and safety, necessitating specialized expertise to navigate its complexities.
Experience is vital because healthcare procurement is intricate and regulated. Generalized business benchmarks from other sectors may overlook critical factors such as patient outcomes and compliance, leading to potentially detrimental consequences.
Healthcare procurement faces stringent regulations, patient safety concerns, and complex supplier relationships, making it different from traditional industries where efficiency is the primary focus.
Hospitals can achieve sustainable savings by centralizing contract management, consolidating vendors, and renegotiating contracts, which enhances communication and operational efficiency.
Healthcare-specific procurement firms leverage specialized knowledge to manage indirect spend effectively, focusing on compliance with regulations and optimizing contracts for cost-efficiency.
Successful firms centralize contract management, utilize category expertise, and implement performance tracking metrics to enhance long-term value and accountability.
A regional health system partnered with Vizient to identify areas for cost optimization through data analysis, leading to vendor consolidation and contract renegotiation, which resulted in significant savings.
Non-standardized purchased services can lead to financial shortfalls. Standardization can improve operational efficiency and lead to significant cost savings, as evidenced by a healthcare system saving $16 million.
Established Group Purchasing Organizations (GPOs) enhance procurement efficiency by implementing healthcare-specific strategies that focus on compliance, cost savings, and optimized operational goals.
Patient safety is paramount in healthcare procurement; cost-cutting measures must not compromise safety, regulatory compliance, or supply chain integrity to ensure quality care.