Electronic Health Records have been an important part of healthcare for many years. They help make information easy to share and reduce mistakes. But doctors and nurses often spend a lot of time doing paperwork. This takes time away from caring for patients.
AI is being added to EHR systems to help with this problem. It can do many routine tasks automatically. One company, NextGen Healthcare, has a product called NextGen Ambient Assist. It listens during doctor visits and writes down what is said in real time. This system helps with about 1.5 million patient visits every year. Doctors can save up to two hours each day by not having to write notes themselves.
The AI listens to the conversation and quickly makes a short summary. It also suggests diagnosis codes and helps with medication orders. These features reduce mistakes and speed up paperwork. When doctors spend less time on notes, they feel less tired from work.
NextGen’s system can work in Spanish and is built for different medical specialties. This makes it useful for caring for different kinds of patients and needs. It helps make the documentation more accurate and improves care.
Voice AI is another way AI is used with EHRs. This technology lets healthcare workers talk to the system instead of typing. They can say notes, orders, and other tasks out loud. This hands-free method helps, especially in busy clinics.
More doctors are using voice AI, and its use is expected to grow by 30% in 2024. About 65% of doctors say voice AI makes their work easier. Patients also like it, with 72% feeling comfortable using voice assistants for things like scheduling and refills.
Some systems like MedicsSpeak and MedicsListen use natural language processing. They understand conversations between patients and doctors and make detailed notes. MedicsSpeak transcribes in real time and understands voice commands for tasks. MedicsListen captures the whole discussion, helping make better records.
These tools could save U.S. providers about $12 billion a year by 2027 by reducing paperwork and improving note accuracy. Microphones in exam rooms record conversations without getting in the way. These tools also follow rules that protect patient data and privacy.
AI is also changing how medical offices manage daily tasks. It helps with appointments, prescriptions, billing, and more. NextGen Healthcare mixes AI, voice commands, mobile apps, and automation into easy workflows for doctors and staff.
The idea is called “The new UI is no UI™,” meaning AI works quietly in the background without many button clicks. It can read notes, suggest medicine or codes, and reduce mistakes. Charging for procedures is easier since codes are added right away. This helps billing be more accurate and faster.
NextGen’s AI feature called “patient story” makes short summaries from patient charts. Providers can understand a patient’s history quickly and spend more time on care.
They are working to have these tools on more devices, like phones and computers. Diane Kaye, Chief Product Officer at NextGen Healthcare, says they want more providers to use AI easily and get better care results.
For office managers and IT teams, AI tools mean smoother operations. Automated reminders, follow-ups, prescription refills, and lab orders lower manual work and reduce missed appointments. AI can quickly analyze data to spot patients at risk or suggest treatment steps.
Health informatics helps make AI successful in healthcare. It combines health science, data, and technology to organize medical information well.
Informatics experts create AI programs, protect data privacy, and make sure different systems work together. This helps doctors, patients, insurance companies, and hospitals share information easily and deliver better care.
AI uses both large system data and individual patient information to give advice. This helps improve care on many levels, from whole populations to single patients.
Healthcare organizations in the U.S. that have many patients will benefit from AI-enhanced EHRs. When doctors spend less time on paperwork, they can focus more on patients. This improves satisfaction and reduces tiredness from extra work.
Using AI tools like NextGen Ambient Assist or voice systems like MedicsSpeak and MedicsListen can make clinics run better. It improves notes and helps patients get more involved in their care. It’s important to follow rules and fit AI into current clinic routines.
Medical office leaders and IT staff must train workers to use AI well. They also need to handle privacy and security carefully to keep patient trust and follow laws.
AI is becoming an important part of healthcare. It takes on hard tasks and helps improve patient care. The future of EHRs in the U.S. depends on how well providers use AI tools in everyday work. If they continue to develop and use AI, clinics can be more efficient, reduce staff burden, and have better financial results.
NextGen Healthcare focuses on leveraging AI-driven enhancements to maximize efficiency, improve clinical quality, and protect against provider burnout across the patient-provider journey.
NextGen® Ambient Assist is an EHR-integrated AI-driven solution that saves providers up to two hours of documentation time daily by transcribing patient-provider conversations in real time and summarizing encounters.
Enhancements include an AI-powered ‘patient story’ feature for generating medical information summaries, integrated medications workflow with AI-generated suggestions, and seamless charge capture integration.
Their strategy, ‘The new UI is no UI™,’ aims to integrate AI, automation, and mobility for a streamlined and intuitive provider experience.
Srinivas Velamoor and Diane Kaye will present a session titled ‘Re-imagining the EHR in the AI Agentification World’ at HIMSS25, discussing the future of EHRs in the AI age.
AI improves clinical documentation by reducing time spent on documentation tasks, streamlining workflows, and facilitating faster, more accurate entry of patient information.
AI offers automated medication suggestions based on provider notes, helping clinicians make informed choices quickly and efficiently during patient encounters.
By automating tedious documentation tasks and enhancing workflow efficiency, AI helps reduce provider burnout, allowing them to focus more on patient care.
NextGen Ambient Assist powers approximately 1.5 million patient encounters each year.
NextGen Healthcare aims to enhance clinical quality, improve revenue cycle management, and facilitate ongoing care management through thoughtful AI integration in their solutions.
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